IT Finance Excellence Partner

The IT Finance Excellence Partner will support the financial effectiveness of technology investments by improving transparency, service utilization, and operational performance across IT. The role focuses on strengthening IT financial operations, budgeting, forecasting, and collaboration with service providers to help ensure that resources are allocated effectively and spend is managed responsibly.

This position works closely with Finance, IT, commercial teams, and internal and external service providers. A key part of the role is to use analysis, automation, and reporting to identify waste, improve productivity, and support better IT spending decisions.

The role also includes evaluating the return on IT investments and turning financial insights into practical improvements. This is a fully remote position based in the United States and supports a global IT organization focused on digital transformation and continuous improvement.

• Lead continuous improvement initiatives across IT finance receiver processes and the wider IT Partner organization.
• Coordinate the annual budgeting cycle and periodic forecast-to-actual reconciliations, including service analysis, milestone planning, and stakeholder communication.
• Identify opportunities to improve processes and resource use related to IT service providers and service receivers.
• Serve as the main contact for the U.S. Performance Controlling organization and build sustainable collaboration and information-sharing practices.
• Improve visibility into IT service utilization to reduce waste, increase productivity, and strengthen spend management.
• Work with team members to automate financial and service-consumption data and create visualizations for business units and IT Partner teams.
• Provide financial analysis for IT investments, including return-on-investment assessments and post-project operating expense projections.
• Partner with IT Finance and commercial teams across the provider ecosystem to improve visibility into services, allocations, budget and forecast assumptions, and value creation.
• Turn financial insights and stakeholder feedback into actionable process improvements that improve operational and commercial outcomes.

• Bachelor’s degree from an accredited university, or equivalent professional experience.
• At least 8 years of relevant professional experience in IT service management and financial controlling.
• Experience managing IT service delivery across multiple internal and external service providers.
• Demonstrated experience coordinating budget planning, forecasting, and actuals reconciliation.
• Proven ability to lead cross-functional initiatives or projects that improve IT financial processes, service delivery, or operational performance.
• Professional proficiency in written and spoken English.
• Legal authorization to work permanently and continuously in the United States without employer sponsorship.

• Experience implementing organizational change, redesigning processes, and building stakeholder alignment.
• Strong relationship-building and influencing skills, including the ability to work effectively without direct authority.
• Confidence communicating with executive-level stakeholders and collaborating across IT, Finance, commercial, and service-provider teams.
• Experience improving financial operations, service utilization, or commercial processes within an IT organization.
• Knowledge of IT investment analysis, including ROI assessments and operating expense projections.
• Experience with data automation and visualization for financial or service-consumption reporting.
• Ability to manage changing priorities and work independently with limited oversight.
• Strong analytical and problem-solving skills, with the ability to turn feedback and ideas into practical improvements.
• Iterative problem-solving approach and willingness to test new methods.
• Fully remote work from a home office within the United States.
• Opportunity to contribute to global IT financial operations and digital transformation initiatives.
• Collaboration with international teams across 21 countries.
• Exposure to cross-functional projects involving IT, Finance, commercial operations, and service providers.
• Opportunity to drive continuous improvement, influence business processes, and contribute to measurable operational outcomes.
• Inclusive and diverse working environment that supports professional growth, innovation, and collaboration.

This role offers the opportunity to…