Specialist; Remote

Puesto: Specialist (Remote)
Are you a skilled   Intake Specialist   seeking a long-term remote opportunity with a growing U.S. law firm? We're hiring experienced professionals who are ready to manage client intake processes, support legal teams, and deliver exceptional client experiences with efficiency and care.
We're looking for organized, compassionate, and detail-oriented professionals who take pride in their work and thrive in a fast-paced environment. If this sounds like you, we'd love to connect!

Please Note:

This is an independent contractor position. Contractors are responsible for their own taxes and insurance.

Responsibilities
Manage the client intake process from initial contact to onboarding
Screen and evaluate potential clients to determine eligibility for legal services
Conduct intake interviews and gather necessary information accurately
Maintain and update client records and internal databases
Communicate case status updates to clients, attorneys, and staff
Serve as the first point of contact for prospective clients, providing a professional and welcoming experience
Assist with drafting, formatting, and organizing intake documents
Coordinate with attorneys and legal staff to ensure smooth case handoff
Follow up with prospective clients in a timely and professional manner

Requirements
Minimum 1 year of experience as an Intake Specialist or in a similar client-facing role
Experience in a legal or professional services environment preferred
Strong organizational and time management skills
Excellent written and verbal communication skills
Ability to handle sensitive information with discretion and confidentiality
Comfortable working independently in a remote setting
Proficiency in Microsoft Office and case management software

What We Offer
Bi-monthly pay (1st & 15th)
40 hours per week
Long-term remote work with growth opportunities
Salary increase after 6 months
Monthly internet subsidy
Insurance subsidy after 6 months
Monthly attendance and performance incentives

Equal Opportunity Employer   Scale Up Staffing is committed to diversity, equality, and fair hiring. We welcome qualified candidates from all backgrounds.