Business Operations Manager

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

This role will act as the commercial and operational backbone of the Infrastructure function. They will translate the Infrastructure Long Range Plan into measurable business outcomes, ensuring that investment, delivery, and operational execution are aligned to the priorities, financial discipline, and value realisation.

This role owns the business management system for the Infrastructure team including planning, performance, governance, benefits tracking, and cross-functional efficiency.

Business Planning & Financial Management

• Own the Infrastructure business plan, ensuring alignment to strategy and technology roadmap
• Develop and manage multi-year financial plans (Opex, Capex, investment cases)
• Create and maintain business cases for major programmes, tracking value from approval through to realisation
• Support prioritisation and trade‑off decisions through financial and strategic analysis

Performance Management & KPIs

• Define and maintain the functions KPI framework
• Build performance dashboards and executive-level reporting
• Drive accountability for performance against targets
• Risk and compliance management
• Establish a formal benefits realisation framework across the programme initiatives

Cross-Functional Efficiency & Transformation

• Identify and lead efficiency and optimisation initiatives
• Build business cases for productivity and cost-reduction initiatives
• Map and optimise the Infrastructure teams value streams
• Identify bottlenecks, hand‑offs and waste
• Define target operating models and measurable process improvements

• Strong commercial and financial acumen
• Expert in building and tracking business cases and benefits
• Comfortable operating at executive and board level
• Proven experience in a digital infrastructure business and operating environment
• Prior management consulting background would be advantageous

Looking to make a mark?

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

• Inclusion and valuing diversity of thought and experience are at the heart of our culture here m day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most recently we have:

• Signed the UN Women Empowerment Principles which guide our Gender Action Plan
• Trained 60 (and growing) Colties to be Mental Health First Aiders
• Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages .

Our benefits support you through all parts of life, for both physical and mental health.

• Flexible working hours and the option to work from home.
• Extensive induction program with experienced mentors and buddies.
• Opportunities for further development and educational opportunities.
• Global Family Leave Policy.
• Employee Assistance Program.
• Internal inclusion & diversity employee networks.

A global network

• When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.

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