Tourism Technician (Booking & Operations ES - M​/F​/D

Tourism Technician (Booking & Operations ES - M/F/D)

About iCli Go

iCliGo is a Portuguese multinational company founded in 2014, transforming the way people travel and work within the tourism industry. We provide travel enthusiasts with the technology, training and support they need to build their own business as independent travel consultants -- our Travel Partners.

Today, we are a leading name in the sector in Portugal and are already established in several international markets, growing rapidly with our sights firmly set on global expansion. We are proud of our team, who are committed to delivering excellence and supporting those who grow alongside us -- because we genuinely invest in our people, their training and their professional development.

We are looking for a Tourism Technician to join our Reservations Department. This is a back-office role focused on the end-to-end operational management of bookings, requiring the level of accuracy and attention to detail you have already developed within a tour operator or travel agency environment.

You are the person who ensures everything runs smoothly behind the scenes: the technical expert who solves problems and turns every booking into a memorable travel experience. Working closely with our Travel Partners, who interact directly with travellers, you will provide the technical expertise that underpins every reservation..

• Managing bookings, including creation, modifications and cancellations;
• Providing support to Travel Partners;
• Liaising with suppliers;
• Managing flight reservations through GDS systems (preferably Amadeus and/or Galileo);
• Contributing to the continuous improvement of our processes.

• Higher education qualification in Tourism or a related field (preferred);
• Between 1 and 3 years of professional experience in a similar role (mandatory);
• A genuine interest in the tourism industry;
• Good knowledge of English;
• Dynamic, confident and enthusiastic personality;
• Strong organisational skills and customer-focused mindset.

• More than a CV, we are looking for the right person.
• Someone who is a true team player -- who helps the team grow and thrives through collaboration.
• Someone who is passionate about what they do, and whose commitment is reflected in every detail.
• Someone who treats others with care and respect, recognising that behind every booking there is a person.
• And someone with that wow factor -- who consistently goes beyond expectations and makes a lasting impact.

• Hybrid working model, with genuine flexibility to work from home;
• Competitive salary based on experience;
• Two additional days of annual leave (including your birthday);
• Availability for rotating shifts, organised fairly and shared across the team, with additional compensation provided.

• Hybrid working and a genuine work-life balance;
• A technological and innovative environment where you will master new tools and ways of working while developing professionally;
• A growing company with an international outlook;
• Genuine opportunities for career progression and professional development;
• A team that values excellence and people who treat others well.

Join us and help create unforgettable travel experiences.

iCliGo, just GO!