Spanish Customer Service Agent – Entry Level

Location: Gasteiz / Vitoria

Overview
Work Setup:  Remote position (work must be performed from Greece)

Relocation:  Required – paid relocation package provided

Employment Type:

Full-time

Languages:

Spanish (fluent)

Position

Description:

Our client is seeking  Spanish-speaking Customer Service Agents  for a remote customer support role. This  entry-level opportunity  requires  relocation to Greece , after which the role will be carried out remotely in accordance with operational requirements.

Responsibilities

Support customers in Spanish via phone, email, and online communication channels

Provide accurate information related to products or services

Resolve customer inquiries by following established processes

Record customer interactions and outcomes in internal systems

Meet service quality standards and performance objectives

Escalate unresolved cases to the appropriate support teams

Qualifications

Fluent written and spoken Spanish

Good working knowledge of English (level B2)

Previous customer service experience is not required

Comfortable using computers and support tools

Clear communication skills and problem-solving ability

Ability to work independently in a remote environment

Willingness to relocate and reside in Greece

Employment Offer

Full-time employment contract

Paid onboarding and training

Remote working arrangement from Greece

Paid relocation package

Benefits in line with local labor regulations

Equal Opportunity
All qualified applicants will be considered based on job-related criteria only.

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