Bilingual Call Center Agent

We’re Hiring – Bilingual Call Center Agent (Remote – Mexico)    ULTIM Call Center
ULTIM Call Center is currently hiring a   Bilingual Call Center Agent   to support our growing campaigns.
If you’re confident handling live inbound calls, can follow scripts precisely, and thrive in a structured, performance-driven environment, we want to hear from you.

About the Role
Your primary responsibility will be to   answer inbound calls and qualify leads   for our campaigns.
This is a high-responsibility role where professionalism, speed, and accuracy are essential. Calls must always be handled properly, documented correctly, and aligned with campaign requirements.

Key Responsibilities
Answer inbound calls in a professional and timely manner
Follow campaign scripts accurately and consistently
Qualify leads according to campaign criteria
Document call outcomes clearly and correctly
Maintain high call quality standards
Apply script updates and operational changes when instructed
Ensure no calls are missed during your shift
⏰ Schedule
7:00 AM – 4:30 PM
1-hour lunch break
Two 15-minute breaks (one before lunch and one after)
One rotating day off per week:
One week:
Saturday off
Following week:
Sunday off
Requirements
Fully bilingual (English & Spanish – verbal and written)
Previous call center experience required
Strong communication and listening skills
Ability to strictly follow scripts
Detail-oriented and organized
Reliable internet connection
Professional work-from-home setup
Compensation & Contract
$777 USD per month
Paid biweekly
Freelance contract
100% remote (Mexico-based candidates only)
At ULTIM, we value accountability, performance, and professionalism. If you’re looking for a stable remote opportunity where your English skills truly matter, apply today.