Norwegian-speaking Customer Support Agent iGaming in Malta

Puesto: Norwegian-speaking Customer Support Agent for iGaming Company in Malta
Start your international career in iGaming – Live & work in Malta
What if your next job didn’t just change your role… but your  country, network, lifestyle and future career path ?

We’re looking for a  Norwegian-speaking Customer Support Agent to join an international iGaming company in  Malta , one of Europe’s biggest hubs for online gaming, tech, and digital entertainment.

This is how thousands of people start their global careers. And many never leave the industry again.

Why this role is bigger than “just customer support”
Customer Support in iGaming is where you:

Learn how a fast-paced international company actually runs

Work with payments, security, fraud, compliance & player experience

Understand customer psychology and digital platforms

Build experience that can lead to roles in  Fraud, Compliance, VIP, Payments, CRM, Product or Team Leadership

This industry promotes from within. A lot.

What you’ll actually be doing
You’ll become an expert on online casino and sports book services while helping customers via:

Live chat

Email

Phone

You’ll support players with:

Account questions

Payments & withdrawals

Verification (KYC)

Security checks

Technical and gameplay questions

You’ll also:

Work closely with other departments to solve cases

Handle sensitive situations with professionalism

Spot patterns, risks and customer trends

Contribute ideas to improve systems and customer experience

No two days look the same — it’s fast, social, and problem-solving driven.

What helps you succeed here

Fluent  Norwegian  (written & spoken)

Good English

Interest in sports, gaming or digital services

You like solving problems and talking to people

You can handle responsibility and make decisions

Comfortable with shift work

Real career growth (not just a promise)

You’ll have access to internal development paths in areas like:

Escalations

Fraud & Risk

Compliance

Commercial operations

Product knowledge

And then there’s Malta…
Living in Malta means:

300+ days of sun

Beaches after work

International friend groups

English-speaking environment

Easy travel around Europe

A huge social scene of people working in gaming & tech

It’s one of the easiest places in Europe to start an international life.

What’s included

Relocation support

Bonus scheme

Hybrid work model

One-time home office setup support

Up to  40 days per year working remotely from anywhere

Wellbeing allowance

Private health insurance

Weekly office breakfasts & lunches

Regular team & company events

This role is perfect if you want:

A fresh start

International experience

A social life abroad

A career path inside a global industry

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