Customer Support Representative; Remote

Puesto: Customer Support Representative (Remote)
Lylu Wear is hiring a Customer Support Representative (Remote) based in San Luis Potosí. This role focuses on helping customers with orders, deliveries, and basic service requests. Fully remote position.  Applications are accepted only from candidates currently located in Mexico.

Duties:
Answer customer questions about products and orders.
Provide updates on shipping and delivery status.
Resolve simple service issues quickly.
Record interactions in the support system.
Maintain clear and polite communication.

Skills & Experience:

Basic English reading and writing required.
Previous customer service experience preferred.
Comfortable using chat or email tools.
Organized and detail-focused approach.
Must currently reside in Mexico.

R ewards & Benefits:
Remote work from within Mexico.
Part-time or full-time schedule options.
Stable role in a growing brand.
Friendly and supportive team culture.
Training and guidance provided.

If you enjoy helping customers and want a flexible remote role, apply today and join Lylu Wear as a Customer Support Representative in Mexico.