Remote Account Manager

Remote | USD Salary | We're Founders Arm, partnering MENA's best talent with US startups.
We need an Account Manager to own client relationships, ensure satisfaction, and drive retention. You'll be the single point of contact between our placed professionals and their US-based clients — making sure every placement is a success.
What You'll Do
Manage portfolio of active client placements
Monitor performance and catch issues before they become problems
Build strong relationships with both clients and placed professionals
Gather feedback and drive continuous improvement
Escalate and resolve complex relationship issues
Provide timely, proactive support
You Have
~2+ years in account management, customer success, or client relations
~ Excellent people skills and relationship building ability
~ Strong judgment and problem-solving mindset
~ Fluent English (written & spoken)
~ Proficient with Slack, Notion, Google Workspace
~ Comfortable with US working hours

Why Join Us
Earn top-of-market salary in USD
Manage meaningful client relationships with real impact
Support international placements across multiple regions
Work directly with founders and high-growth startups
Remote, flexible role with career growth