Remote Travel Specialist

We’re Hiring:
Healthcare Insurance or Billing Specialist - Remote

We're looking for a Healthcare Insurance or Billing Specialist to join our growing team at HELM ( You’ll be working with our U.S.

-based Healthcare clients in a fully remote capacity.

If you’re passionate about discovering your potential, this is the heart of what we do (

In this role, you will support medical practices by managing insurance verifications, prior authorizations, claims submission, AR follow-up, and denial resolution. Your work will directly impact cash flow, revenue cycle performance, and operational efficiency. This is not an entry-level customer service role — we are only considering candidates with hands-on U.S. medical insurance or billing experience. The ideal candidate understands payer systems, CPT and ICD-10 coding fundamentals, and is comfortable managing both front-end and back-end revenue cycle responsibilities.

Not all requirements & responsibilities are required. If you only have experience in one area, feel free to apply!

Responsibilities

- Perform insurance eligibility verification and detailed benefits breakdown.
- Obtain, track , and follow up on prior authorizations and referrals.
- Submit medical claims accurately and in a timely manner.
- Conduct accounts receivable (AR) follow-up and resolve unpaid or denied claims.
- Analyze claim denials and submit corrected claims or appeals.
- Post ERA/EOB payments accurately and reconcile discrepancies.
- Review aging reports and prioritize high-value or time-sensitive accounts.
- Communicate directly with insurance payers to resolve billing issues.
- Support patient coordination tasks when needed, including scheduling.
- Maintain accurate documentation within EMR/EHR and billing systems.
- Ensure HIPAA compliance across all communications and processes.

Requirements and Qualifications

- Strong English communication skills (verbal and written).
- Minimum 1+ year of hands-on U.S. medical billing or insurance verification experience (required).
- Strong understanding of CPT, ICD-10, and basic HCPCS codes.
- Experience working with Medicare, Medicaid, and commercial payers.
- Experience handling AR follow-up and denial management strongly preferred.
- Familiarity with prior authorizations and referrals.
- Comfortable communicating with insurance representatives and navigating payer portals.
- Detail-oriented , organized, and process-driven.
- Able to work independently in a structured remote environment.

Tools & Platforms

Experience using healthcare tools and platforms, including, but not limited to EMR/EHR systems such as Kareo, Athenahealth, Advanced

MD, eClinical

Works, Simple Practice, Dentrix, or similar billing and practice management systems.

Hours and Pay

Location:

Fully Remote

Schedule:

Must be available within 8:00 AM – 6:00 PM EST

Weekly

Hours:

Full-time or part-time available

Pay Range: $800 – $1,100 per month, depending on experience

How to Apply

Visit our careers page, submit your CV, and tell us about your hands-on experience with U.S. medical billing and insurance processes.

About HELM

Helm is a staffing agency that connects A-Players with meaningful opportunities. We focus on placing high-performance remote professionals who take ownership of their work and care about results.

Does this describe you?

• Superb written and spoken English (we assess skills unassisted by AI tools).

• Entrepreneurial, attentive to others, curious, and hungry for growth.