Healthcare Assistant

We’re Hiring:
Healthcare Assistant — Remote

Are you a healthcare admin professional looking for remote work with a team that values ownership and results? At The Coordinators (), we connect skilled remote professionals with U.S.

-based healthcare clients who need reliable, high-quality administrative support. As a staffing agency, we place strong candidates across a variety of healthcare settings — meaning when you join our network, you gain access to ongoing opportunities that match your background and strengths.

If you’re passionate about discovering your potential, this is the heart of what we do ((Usted puede enviar una solicitud o contactar con nosotros por email usando el Buzón de Solicitud online de abajo)).

About the Role

Healthcare Assistants placed through us typically support patient-facing and administrative workflows for U.S.

-based medical practices. While the day-to-day varies by client, core responsibilities commonly include:

- Managing patient onboarding workflows, including consent forms and documentation.
- Completing welcome calls and follow-ups with patients and families.
- Verifying insurance eligibility and coordinating scheduling readiness.
- Maintaining accurate patient trackers and status logs.
- Escalating issues promptly when documentation or coverage is incomplete.
- Providing professional, empathetic customer service in all patient interactions.
- Identifying workflow gaps and proactively suggesting improvements.

Requirements and Qualifications

- Strong written and spoken English.
- Experience in healthcare administration, medical office support, or medical assisting.
- Strong customer service experience with a professional, empathetic phone manner.
- Proactive and self-directed; able to work independently without relying solely on instructions.
- Highly organized with the ability to manage high volume and competing priorities.
- Comfort verifying insurance eligibility and navigating healthcare workflows.
- Ability to quickly learn new systems and adapt as you go.

Tools You May Use

Depending on the client, you may work with EMR/EHR systems (such as eClinical

Works, Tebra, or similar), Adobe Sign or other e-signature tools, insurance payer portals, and spreadsheets for patient tracking.

Hours and Pay

Location:

Fully Remote (Contractor Basis)

Schedule:

Part-Time or Full-Time. Must be available within 8 AM – 6 PM in EST, CST or PST.

Pay Range: $800 – $1,300 per month, depending on experience

Equipment: BYO devices (we provide necessary software)

About The Coordinators

We’re a staffing agency that exists to help people achieve freedom. Does the following describe you?

- Superb written and spoken English (we assess skills unassisted by AI tools).
- Entrepreneurial, attentive to others, curious, and hungry for growth.

If so, let’s talk! Learn more at