Solutions Consultant - Trilingual; English, French and Italian or Chiavari

Solutions Consultant - Trilingual (English, French and Italian)

Barcelona or Chiavari

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—that’s why we became one of Newsweek’s Top 100 Global Most Loved Workplaces.

We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.

We’re hiring a Customer Solutions Consultant specialising in sports science to join our new Customer Solutions team. You’ll be a bridge between our elite customers and our product, providing pre‑sales expertise, professional services and product innovation to some of the world’s top sporting organizations.

In this role, you’ll focus on Tier 1 and Tier 2 elite clients, helping them solve complex performance problems through our Pro Suite solutions, specifically WIMU. You’ll listen to customer needs, advise them on high‑performance workflows and share insights back with our internal teams to help shape the future of Hudl products.

As a Customer Solutions Consultant, you’ll:

• Support the sales journey. Partner with AEs and CSMs to identify growth opportunities, join discovery meetings and build technical relationships with key accounts.
• Drive professional services. Help customers move toward strategic alignment by designing and delivering custom solutions that improve their performance workflows.
• Innovate and prototype. Use customer feedback to build rapid prototypes, influencing the Elite product roadmap and testing new features before they hit the market.
• Educate and empower. Create customer‑facing content like webinars and eBooks, while also training our internal sales teams to better understand sports science and human performance.

This role requires 3 days in the office per week, so we’re currently considering candidates who live within a commuting distance of our offices in Barcelona or Chiavari.

• Human performance expert. Deep, hands‑on experience with high‑performance workflows in professional sports, particularly in sports science and human performance.
• Technical consultant. Experienced in pre‑sales consulting and professional services within a SaaS environment, with the ability to translate complex client needs into technical solutions.
• Strategic collaborator. Ability to win trust and influence stakeholders across disciplines, from Engineering and Product to Sales and Marketing.
• Data fluent. Comfortable managing data to find insights and a solid understanding of foundational sales metrics like revenue, pipeline and retention.
• Pro Suite proficient. Strong working knowledge of Hudl products, specifically WIMU, Sports code and Wyscout.
• Languages. Fluent in English, Italian and French.

• Multilingual. Ability to speak more than one language is a strong advantage.
• B2B SaaS background. Experience in a fast‑paced SaaS company and understanding of scaling processes and user adoption.
• Global perspective. Experience working with or for international sports organizations and understanding the unique nuances of different global markets.

• Champion work‑life harmony. Flexibility you need in your work life, including flexible vacation time, company‑wide holidays, timeout meeting‑free days, remote work options and more.
• Guarantee autonomy. Open, honest culture with trust from day one. Own your work and have the agency to try new ideas.
• Encourage career growth. Lifelong learning culture with resources and opportunities to keep growing.
• Provide an environment to help you succeed. Office spaces designed with employees in mind and the tech you need to do your best work, whether you’re on site or…