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Senior It Consultant
Online/Remoto - Ideal para candidatos en
México
Publicado en 2026-01-23
México
Empresa:
Atos
Remoto/Desde casa
puesto Publicado en 2026-01-23
Especializaciones laborales:
-
TI/Tecnología
Consultoría TI, Gerente de Proyectos TI, Analizador de sistemas, Analista de negocios de TI
Descripción del trabajo
MX Citizen, Mexican permanent residence.
You´ll be responsible for providing creative solutions to resolve business problems via customer requirements based on the technology (Service Now), process gaps (ITSM/ITIL) and cultural challenges (people).
Service Now ITSM, ITIL, ITAM, IRM, ITOM/CMDB & GRC
HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.).
Working with the Pre-Sales and Technical Architecture functions to support, validate and help deliver client presentations, workshops and responses to technical and business enquiries.
Proven hands-on technical delivery (including development, testing and implementation) of cost-effective Service Now solutions using a number of technical skills such as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email, MID, etc)
Bachelor’s degree in Computer Science or related field
~ Hands-on design, development, and deployment experience with the Service-now.
Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics, and key performance indicators
Must have solid understanding and experience in using several web technologies such as HTML, CSS, XML, JavaScript/AJAX and developing integrations with the Service Now platform using web services, SOAP, email, MID, plugins
Has proven leadership experience in managing small teams and projects
Service Now knowledge of the following products is a MUST : CSM (Customer Service Management)
ITBM (IT Business Management)
ITOM (IT Operations Management)
ITSM (IT Service Management)
SAM (Software Asset Management)
Dev Ops
LSD (Legal Service Delivery)
NLAP (Now Platform App Engine)
ITIL v2 or V3 Foundations
ITOM (Discovery Implementation Specialist and CMDB)
Any other, will be a plus (HRSD, CAD, VR, ITBM,IRM etc.)
Fund Tax Free Savings. Major Medical Expenses, Food Stamps, Vacation Bonus. Home Office Bonus.
Requisitos del puesto
10+ años
Experiencia laboral
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