Commercial Service Sales Support BU Pharma

Your responsibilities and tasks

Provide technical and commercial support to Customers and Back Office teams, acting as a key interface between Sales, Service and internal stakeholders.

Prepare and follow up commercial proposals for spare parts, service level and maintenance agreements, health checks, upgrades and retrofits.

Manage warranty cases in coordination with internal departments and factories.

Support maintenance planning activities and spare parts identification for customer sites.

Handle order confirmations and ensure accurate processing within internal systems.

Follow up on deliveries, coordinating with logistics and customers to ensure timely execution.

Perform internal and external administrative follow-up related to service and sales activities.

Actively support the promotion of spare parts, retrofit and service solutions to customers.

This role will act as a key interface between Service, Sales and customers, with the potential to grow into a more commercial-facing position over time.

Degree in Engineering, or experience in a related technical field, preferably Mechanical Engineering.

Junior professional in technical and commercial support roles, preferably within the pharmaceutical or industrial manufacturing industry.

Solid communication, interpersonal and presentation skills, with the ability to interact professionally with both internal stakeholders and external customers.

Strong organizational and analytical skills, capable of managing multiple tasks and priorities in a structured manner.

Ability to work independently while collaborating effectively within cross‑functional teams.

Service‑oriented mindset, with a proactive and solution‑driven approach to problem‑solving.

Fluent Spanish and professional working proficiency in English;
Portuguese is considered a plus.

Strong customer focus, with the ability to understand customer needs and translate them into effective internal actions.

Proactive attitude towards spare parts, retrofit and service sales promotion.

Willingness to travel occasionally (up to 10%) for customer visits, site activities or internal coordination.

High level of ownership and accountability, with a collaborative and team‑oriented mindset.

Ability to work closely with Sales and Service teams to support market awareness and business development initiatives.

Attractive compensation package with flexible remuneration options (e.g. restaurant tickets, nursery)

Private health insurance plan

Employee Assistance Program

Flexible working hours and the option for remote work (two days per week)

23 days of vacation per year

Great work environment as part of a collaborative team

Internal training and career development opportunities at national and international level

Join a company recognized as a "Top Employer 2025."

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.