Account Specialist​/SaaS

We are looking for an Account Specialist with proven experience in SaaS sales. If you have strong commercial skills, customer service orientation, and the motivation to grow within a global technology company, this role is ideal for you.

Responsibilities

- Manage an existing customer portfolio, focusing on renewals and upsell opportunities.
- Build long-term relationships by understanding customer needs with a consultative approach.
- Identify and use the most effective virtual channel to engage with clients.
- Close renewal opportunities within the established cycle.
- Use CRM (Salesforce) to track progress, generate insights, and manage opportunities.
- Identify growth opportunities and contribute to the commercial strategy of the region.
- Ensure high levels of customer retention and satisfaction.

Requirements (Mandatory)

- Proven experience in SaaS sales (minimum 1 year).
- Experience in renewals, upsell, subscriptions, or managing recurring accounts.
- Demonstrated ability to handle high volumes of accounts (200+).
- Proficiency in CRM tools (preferably Salesforce).
- Excellent communication skills in Spanish and English (oral and written).
- Goal-oriented profile with resilience, strong organization, and the ability to work under pressure.
- Strong digital skills and the ability to learn quickly.

Offer

- Competitive base salary.
- Unlimited commissions, directly linked to your performance.
- Hybrid model (home office + office).
- Superior benefits, including:
- Major medical insurance
- Life insurance
- Meal vouchers or food allowance
- Additional vacation days
- Continuous training and development within the SaaS industry.
- Expansion project with real opportunities for professional growth.