Customer Service Sales Representative

Location: Ciudad Nezahualcoyotl

About the Role    We’re hiring a   Sales Representative   to drive patient growth through both   warm inbound lead conversion and outbound outreach.
You will own the full conversion journey — from first touch to scheduled calls.
This role requires both:
Consultative selling skills for inbound leads
Confidence and persistence for outbound calling and follow-up
This is not a passive, script-heavy call center role. It requires initiative, accountability, and comfort working independently in a remote startup environment.

What You Will Do
Convert warm inbound leads
Conduct outbound calls to re-engage cold or inactive leads
Proactively reach out to potential patients through structured outbound campaigns
Engage via phone, SMS, chat, and email
Educate patients using approved, non-clinical messaging
Handle objections with empathy and confidence
Manage your own pipeline and prioritize follow-ups
Maintain accurate CRM documentation
Meet and exceed daily, weekly, and monthly conversion and activity KPIs
Collaborate with care and operations teams for seamless onboarding
This is a phone-heavy role requiring strong follow-up discipline and consistent activity levels

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Why You Should Work Here
reBase + uncapped commissi   on (performance-driven earning potential)
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Fully remote position
Direct impact in one of the fastest-growing sectors in healthcare
Startup culture where performance is recognized and rewarded
We reward results, ownership, and execution.

How You Will Contribute
Drive revenue growth through both inbound and outbound sales efforts
Increase patient conversion rates
Improve follow-up systems to reduce lead drop-off
Help refine outreach messaging and sales processes as we scale
Maintain strong pipeline hygiene and reporting

This Describes You
3+ years of sales experience (inside sales, telesales, or high-ticket sales
Proven remote sales experience (required)
Comfortable making 50+ calls per day when needed
Experience in telehealth, healthtech, SaaS, DTC, or wellness preferred
Strong hunter mentality with consultative selling ability
Track record of meeting or exceeding sales targets
Highly organized and self-motivated
Professional-level English communication skills
Comfortable working U.S. business hours
Proficient with CRM systems, Slack, Dialpad, and spreadsheets