Strategic Sales Director Iberia at Cresta

This role is explicitly Madrid-based with regular travel across the Iberian Peninsula (Spain and Portugal). It is not a remote-first or location-independent position — client-facing enterprise sales into IBEX
35-level accounts requires in-person relationship-building, executive meetings, and on-site presence at prospect headquarters. Digital nomads seeking full location flexibility should note this is a field sales role, not an async-friendly desk job.

That said, there are some lifestyle-positive elements:

• Flexible PTO means time off is outcome-driven rather than strictly scheduled.
• A remote work setup budget and monthly wellness/communication stipend suggest some hybrid flexibility between office and home office days.
• Madrid itself is a top-tier base for European travel — excellent train and air connections to Lisbon, Barcelona, and the rest of Europe make weekend trips easy.
• The role covers Spain and Portugal, meaning business travel is built in — frequent flyer status and points accumulation are realistic perks.

For EU citizens, working in Spain is straightforward. Non-EU candidates should investigate Spain's Startups Act digital nomad visa or standard work visa pathways, which have improved significantly since 2023. However, given the requirement for a Madrid-based team presence and an existing C-level Spanish enterprise network, this role strongly favors candidates already residing in Spain.

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

As a founding Strategic Sales Director for Iberia, you will own 8–12 of the largest strategic accounts across Spain and/or Portugal — IBEX
35-caliber banking, telco, insurance, utilities, and travel enterprises. You'll run complex, multi-level sales cycles from 6 to 18 months, build both the business case and the technical win alongside your Solutions Consultant, and drive long-term land-and-expand strategy while continuing to bring in new logos.

As part of the founding Iberia team, you'll work alongside a 10-person Madrid-based org (SDR, SC, and Customer Success) and help shape the region's go-to-market strategy from the ground up.

• Manage a portfolio of 8–12 top strategic accounts in Spain and/or Portugal
• Generate your own pipeline — Cresta drives strong inbound, but Strategic AEs are expected to self-source roughly 50% of pipeline
• Orchestrate complex, multi-level sales cycles (6–18 months) across buying committees, procurement, legal, and security
• Build the business case and the technical win in partnership with your Solutions Consultant and extended team
• Drive land-and-expand strategy with a long-term vision for each account, while continuing to prioritize new-logo acquisition
• Partner closely with Product, Marketing, Customer…