SDR Manager

Location: Puerto Rico

Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-basedindustriessimplify operations, uncover insights, and elevate customer and member experiences.
Join our Momence team as SDR Manager in Spain to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to elevate everyday life experiences for our customers and the people and communities they serve.
Summary  As the  SDR Manager , you will lead and scale our outbound SDR function across the EMEA region. You will be responsible for recruiting, onboarding, coaching, and developing a high-performing SDR team while driving predictable pipeline generation for our Account Executive organisation.
This is a hands‑on leadership role requiring someone who has successfully built outbound teams, established prospecting best practices, and developed SDRs from hiring through ramp and ongoing performance management. You will partner closely with Sales, Marketing, Recruiting and Revenue Leadership to continuously improve outbound performance, optimise processes, and build a scalable sales development organisation.
Key Areas of Responsibility    Team Hiring & Development:  Partner closely with Recruiting to attract, interview, hire and successfully onboard top SDR talent. Develop structured onboarding and ramp programmes that enable new hires to become productive quickly while creating clear coaching plans and career progression opportunities.
Leadership and

Coaching:

Lead, coach and inspire an outbound SDR team to consistently exceed pipeline generation targets. Conduct regular one‑to‑ones, call coaching, performance reviews and ongoing development sessions to build a high‑performing sales culture.
Outbound Strategy & Prospecting Excellence:  Own the outbound prospecting strategy across the team. Build repeatable training programmes that enable SDRs to continuously improve their outbound performance. Develop and continuously improve:
outbound playbooks
call coaching
messaging and positioning
email sequences
objection handling
territory planning
account prioritisation
list building strategies
prospecting best practices
Performance Management:
Use data to identify coaching opportunities, optimise performance and report insights to Sales Leadership. Monitor individual and team KPIs including:
activity metrics
connect rates
meeting conversion rates
pipeline generation
quota attainment
ramp progression

Cross-functional Collaboration:

Partner with Marketing, Sales, Recruiting and Product to improve lead quality, outbound effectiveness and handoff processes between SDRs and Account Executives.
Working arrangements   Fully Remote:  You can work fully remote within Spain in this position, provided you have eligible working rights.
#LI-Remote
Requirements

Experience:

2+ years of experience managing an outbound SDR team in a B2B SaaS environment. Demonstrated success hiring, onboarding, ramping and developing SDRs. Experience leading remote or distributed teams, in multiple time zones.
Sales Knowledge:  Strong understanding of outbound sales methodologies and modern prospecting techniques. At least 2 years of experience selling into SMB customers. Proven ability to build predictable outbound pipeline.
Leadership

Skills:

Experience coaching SDRs through every stage of their development. Strong hiring and interviewing experience. Experience creating onboarding programmes and sales training.
Technical Proficiency:  Proficiency with CRM tools,…