Customer Service Representative - Spanish

Location: Gasteiz / Vitoria

Workster is partnering with one of the  largest global outsourcing companies  to recruit  Spanish-speaking Customer Support Experts  for various international projects across multiple industries.
These roles support  major global companies  in areas such as social media, digital communication, mobility, online payments, cybersecurity, e-commerce, and consumer electronics, all without disclosing brand names.

As a Customer Support Expert, you will help users across different platforms and services, ensuring a smooth, safe, and high-quality experience.
Stay informed about the specific project’s policies, products, and guidelines
Communicate clearly and professionally, in writing and verbally
Investigate and resolve inquiries related to accounts, usage, and service issues
Respond to user questions with high quality, speed, and empathy
Analyze incoming data to enhance the overall user experience
Support enforcement of platform or service rules when required
Review reported content or cases within agreed time frames
C1 level Spanish
Good English (B2)
Availability for  remote roles within Greece  or for  office-based positions in Athens  (depending on the project)
Customer Support experience is a plus
Confident computer and internet skills
Multiple project options  , matched to your skills and preferences
Remote positions anywhere in Greece  and  onsite roles in Athens
Relocation package  for Athens-based roles (flight, hotel stay, and housing assistance)
Competitive salary + performance bonuses
Rotational shifts depending on the project
Full training, continuous support, and strong career development opportunities