Clinical Specialist Iberia

Location: Cequelinos

POSITION SUMMARY:

The Clinical Specialist for Clinical & Medical Affairs (CMA) is responsible for customer product training and education to ensure the safe and appropriate use of Teleflex products in line with CMA strategic priorities to achieve exceptional clinical outcomes for patients. The Clinical Specialist reports to the EMEA (Europe, Middle East and Africa) CMA Manager.

The Clinical Specialist   will assist with education programs and collaborate with key physicians & healthcare providers (HCP) to provide country level education and clinical support for the Teleflex Acute Care product portfolio, including the Intra-Aortic Balloon Pumps/Catheters and Anesthesia/Respiratory products. Working with the EMEA CMA Manager, the position will facilitate legally compliant HCP interactions and education delivery. Collaborating with Business Unit (BU) CMA leadership, Commercial leadership and marketing, the identification and delivery of clinical support and procedural education will be provided to physicians, nurses, technicians, etc.

in the therapeutic areas related to Acute Care’s focus products. The ability to troubleshoot medical device applications in an ICU, OR and cardiology clinical setting are necessary. Success in this role requires strong training expertise, excellent interpersonal skills,and the ability to work independently in a fast-paced environment.

PRINCIPAL RESPONSIBILITIES:

As an integral part of the CMA team, performance will be measured on delivery of assigned procedural education, it’s customer evaluations and feedback from the EMEA CMA leadership.

This role will educate and support a wide range of healthcare professionals on the safe and effective use of Teleflex Acute Care products. It advances clinical practice through impactful training programmes and provides ongoing support to the sales and marketing teams by staying current on the latest clinical evidence, practices and product developments.

Key responsibilities will include (but are not limited to) the following:

Customer Experience – Representing Teleflex in a customer facing position is a tremendous responsibility and opportunity. All CMA colleagues are expected to perform with the highest levels of professionalism, service and ethics to strengthen the Teleflex brand and relationship with our customers.
Continuous Improvement - Demonstrates initiative and critical thinking to identify, prioritize both process and performance gaps. Develop solutions to deliver improving results. Exemplifies continuous improvement through thought processes and focus.
Culture and Values – Exemplifies Teleflex values and ensures a fair, open and productive climate that is engaging, ethical and legally compliant. Provide Clinical procedural training to customers in the use of the Teleflex Acute Care portfolio to ensure safe and effective utilization of the products.
Assist with and support all education sessions delivered by HCPs and clinical faculty members.
Manage and facilitate clinical breakout sessions as needed at internal meetings, medical conferences and societal congresses
Develop and deliver educational activities ensuring compliance with Teleflex regulatory requirements.
Maintain training records as directed by CMA Leadership.
Provide clinical/procedural support and product training to cross-functional partners, including but not limited to sales and marketing.
Assist with the development and relationship maintenance of Key Opinion Leaders.
Execute field clinical troubleshooting on the Company’s products by working with clinicians as requested & in collaboration with the QA/RA teams.
Collaborate & communicate effectively across CMA, Marketing& Sales team and remain compliant with Teleflex HCP policy and legal education…