Customer Support & Operations Specialist; DE

Puesto: Customer Support & Operations Specialist (DE/EN)
Megamo   is a prestigious bicycle brand based in   Girona   , Spain, driven by passion, innovation, and a strong cycling community. We are constantly pushing boundaries to deliver top technology and performance in the cycling world.

We are currently looking for a   Customer Support & Operations Specialist   to join our international team at   our headquarters in Girona (Vilablareix).
The ideal candidate have to be   bilingual in German and English   , with notions of   Spanish   , preferably native German and based in the Girona area.

This position is strategic for   consolidating Megamo’s growth in German-speaking countries (DACH markets)  , which is why we are looking to prioritize this incorporation as soon as possible.

Responsibilities:

• Provide support and assistance to German-speaking customers and sales representatives.

• Manage orders, stock inquiries, and post-sales incidents.

• Offer operational support to the international sales team.

• Act as the internal point of reference for the DACH market.

Profile Requirements:

• Background in a similar role within the cycling sector is required. Must have cycling industry experience.

• Native German speaker or bilingual German/English.

• Other languages will be positively valued.

• Communicative, solution-oriented, proactive, and results-driven profile.

• Ability to manage day-to-day administrative and operational tasks.

What We Offer:

• Opportunities for professional growth and development.

• Be part of a young, dynamic, and passionate team in the cycling world.

• Involvement in strategic projects and international expansion.

• Join a well-established company, constantly growing and strongly committed to innovation and design.

Join us on this exciting journey!

Send us your CV and become part of the Megamo adventure.

Let’s ride the future of cycling, together.