ServiceNow Developer

• Compensation: EUR 47996 - EUR 54315 - yearly

MeetUnit4 . With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.

With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.

At the heart of what we do lies a simple yet profound purpose:
Improve how people work by focusing on what truly matters
.— A powerful statement that enables different priorities for different people.

We’re shaping
how work should feel
, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique.

Service Now is a strategic enterprise platform at Unit4, supporting internal operations, employee and customer services, workflow automation, and our wider digital transformation agenda.

As a
Service Now Developer
, you will be responsible for designing, developing, integrating, testing, and supporting secure, scalable, and maintainable solutions on the Service Now platform.

This is a hands-on senior technical role. You will work closely with the Service Now Practice Lead, business analysts, architects, business owners, and other development teams to translate business requirements into effective platform solutions. You will also contribute to technical standards, development quality, platform stability, and the continuous improvement of our Service Now capabilities.

What you will do

• Design, develop, configure, test, and support Service Now applications and workflows.
• Build and enhance solutions across ITSM, CSM, HRSD, SPM, CMDB, App Engine, Now Assist, Virtual Agent
  , and other Service Now capabilities.
• Translate business requirements into scalable, maintainable, and secure technical solutions.
• Develop integrations with enterprise systems using REST, SOAP, Integration Hub,webhooks, import sets, and transform maps
  .
• Create workflow automation using Flow Designer, Business Rules, Script Includes, Client Scripts, Service Catalog, and other platform capabilities.
• Support the adoption of Now Assist and AI-enabled workflows
  , ensuring appropriate controls, testing, monitoring, and human oversight.
• Promote standard Service Now functionality and reusable solutions while minimizing unnecessary customization and technical debt.
• Perform code reviews, automated testing, release validation, and troubleshooting of complex platform issues.
• Support platform upgrades, production deployments, technical documentation, and operational handover.
• Mentor other developers and contribute to strong engineering standards and continuous platform improvement.
• Identify opportunities to improve user experience, automate manual processes, and deliver measurable business value.

• Strong hands-on experience developing and supporting solutions on the Service Now platform.
• Experience with ITSM and at least one additional Service Now product, such as CSM, HRSD, SPM, or App Engine
  .
• Experience with Now Assist, Virtual Agent, or other Service Now AI and automation capabilities
  .
• Proven experience building integrations using REST, SOAP, webhooks, or equivalent technologies.
• Good understanding of Service Now architecture, data models, scoped applications, ACLs, security, and development best practices.
• Experience with code reviews, testing, release management, platform upgrades, and production support.
• Ability to translate business needs into practical technical solutions and explain technical concepts clearly to different audiences.
• Strong analytical, problem-solving, collaboration, and communication skills.
• Experience working in Agile or Scrum delivery environments.
• Professional…