Quality Management Systems Engineer

This job is with Jabil, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions.

Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
SUMMARY
Direct Quality Engineers in operating within area of assigned responsibilities with a high level of efficiency, integrity and enthusiasm, striving to achieve excellence in all endeavors. Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing on global customer accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

LEADERSHIP AND MANAGEMENT RESPONSIBILITIES

Recruitment and Retention:

· Recruit and interview Quality Engineers and Technicians.

· Coach Quality Engineers/Technicians in the interviewing/hiring process.

· Monitor team member turnover; identify key factors that can be improved; make improvements.

Employee and Team Development:

· Identify individual and team strengths and development needs on an ongoing basis.

· Create and/or validate training curriculum in area of responsibility.

· Coach and mentor Quality Engineering staff to deliver excellence to every internal and external customer.

Performance Management:

· Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).

· Solicit ongoing feedback from Quality Engineering Manager, Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member's contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback.

· Express pride in staff and encourage them to feel good about their accomplishments.

· Perform team member evaluations professionally and on time.

· Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.

· Coordinate activities of large teams and keep them focused in times of crises.

· Ensure recognition and rewards are managed fairly and consistently in area of responsibility.

Communication:

· Provide communication forum for the exchange of ideas and information with the department.

· Organize verbal and written ideas clearly and use an appropriate business style.

· Ask questions; encourage input from team members.

· Assess communication style of individual team members and adapt own communication style accordingly.

FUNCTIONAL MANAGEMENT RESPONSIBILITIES

Business Strategy and Direction

· Know and understand the campus strategic directions.

· Define, develop and implement Quality Engineering strategies, which contribute to the campus strategic directions.

· Provide regular updates to Quality Engineering Manager on the execution of the strategy.

Cost Management:

· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).

· Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.

· Provide feedback to Assistant Test Engineering Manager on cost and cost trends.

TECHNICAL MANAGEMENT RESPONSIBILITIES

· Develop and maintain QA plans and timeliness of global new product introductions utilizing Advanced Product Quality Planning and Process Optimization specific to the customer.

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