Order Management

Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s  AI Gigafactory  , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform m large-scale models to  agentic AI  , our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation     ,     our teams implement    data, technology, and AI to create tomorrow, today. Get to know us at    and on  Linked In  ,  X  ,  You Tube  , and  Facebook  .

Position:
Business Finance Analyst

Location:

Guadalajara, Mexico
Full time

Roles & Responsibilities :
Order Creation, Project Setup & Budgeting (SAP)
Create and maintain WBS, sales orders, and project structures in SAP/ Oracle FUsion based on ITO Finance/Sales inputs and contracts.
Set up, update projects & change orders in line with internal guidelines & commercial approvals.
Upload, maintain, and reconcile project budgets (As Sold, Original, Plan) to approved estimates and contract values.

Billing & Milestone Management
Execute billing and milestone invoices via ITO/OTR Finance instructions.
Issue accurate, timely invoices in line with internal controls, company policy, and local regulations.
Track billing status and follow up on pending milestones and required documentation.

Process Improvement & Governance
Identify gaps and inefficiencies in order, project setup, and billing processes.
Support standardization and improvement of Order-to-Cash processes and SOPs.
Ensure compliance with internal controls, audit requirements, and quality standards.

Stakeholder Communication & Collaboration
Work closely with Sales, ITO/OTR Finance, PM’s, Commercial Finance, and Collections.
Manage queries on orders, billing, and documentation, providing clear and timely responses.
Support regional teams across time zones, with availability up to 5 PM CST.

Qualifications & Experience
Bachelor’s degree in finance, Business, Accounting, Engineering, or related field preferred.
5+ years of experience in Order Management, Billing, Project Accounting, or Project WBS creation (ideally in engineering, industrial, or project-based environments).
Strong SAP/ Oracle Fusion (or similar ERP) experience in order booking, WBS/project setup, and billing.
Proficient in Excel (data analysis, lookups, pivots, reporting).
High attention to detail; strong numerical and analytical skills.
Fluency in English (spoken and written) required, minimum Level 2 proficiency (routine conversations, reading standard business documents, drafting simple written communication).
Bilingual in either Spanish English or French English.
Strong communication skills and ability to work effectively with cross-functional, cross-regional teams.

Why join Genpact?
Lead AI-first transformation     – Build and scale AI solutions that redefine industries
Make an impact     – Drive change for global enterprises and solve business challenges that matter
Accelerate your career    —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Grow with the best     – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Committed to ethical AI     – Work in an environment where governance, transparency, and security are at the core of everything we build
Thrive in a values-driven culture     – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers,…