Client Services Rep​/Office Services

We are looking for a dedicated and customer-oriented  Customer Service Representative  to join our team. In this role, you will be responsible for providing exceptional support to customers, resolving inquiries, and ensuring a positive customer experience across multiple communication channels.
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Provide accurate information about products, services, and processes
Meet or exceed performance metrics and service level agreements (SLAs)

High school diploma or equivalent (Bachelor’s degree is a plus)
Previous experience in customer service or a related field is preferred
Basic computer skills (CRM systems experience is a plus)
Bilingual (English required;
Flexible schedule with availability for shifts, including weekends or holidays if required

Join our team and help us deliver outstanding customer experiences every day.