Import Export Coordinator

Job Title

Import / Export Coordinator

Location

Guadalajara (GDL), Mexico

This position supports U.S.

-based import and export operations.

Job Summary

We are seeking a proactive and detail-oriented Import / Export Coordinator based in Guadalajara, Mexico, to support our U.S. import and export operations. This role works closely with U.S.

-based customers, carriers, warehouses, and internal teams. Fluent English communication is required. Prior experience with U.S. shipments is strongly preferred.

Key Responsibilities

- Coordinate import and export shipments, primarily supporting U.S.

-based operations
- Communicate daily with U.S. customers, warehouses, truckers, and partners in English
- Prepare, review, and manage shipping documents (B/L, commercial invoices, packing lists, arrival notices, etc.)
- Track shipment status and proactively follow up on delays or exceptions
- Coordinate with customs brokers and support customs clearance processes
- Maintain accurate shipment records, reports, and system updates
- Provide remote operational support to U.S. operations teams
- Follow internal SOPs and compliance requirements

Required Qualifications

- 1–3 years of experience in import/export, logistics, freight forwarding, or supply chain operations
- Fluent English (spoken and written) – required
- Strong organizational skills and attention to detail
- Ability to manage multiple shipments and priorities
- Comfortable working with international teams and U.S. time zones
- Proficient in Excel and standard office tools

Preferred Qualifications

- Experience handling U.S. import/export shipments
- Familiarity with U.S. logistics processes and terminology
- Experience working with U.S. customers, 3PLs, or warehouses
- Basic understanding of customs clearance processes

Work Environment

- Based in GDL office, supporting U.S. operations remotely
- Fast-paced logistics environment with cross-border coordination

Language Requirement

- English:
Fluent (mandatory)
- Spanish:
Native or fluent