Import Export Coordinator

Job Title   Import / Export Coordinator Location   Guadalajara (GDL), Mexico
This position supports U.S.

-based import and export operations.

Job Summary   We are seeking a proactive and detail-oriented Import / Export Coordinator based in Guadalajara, Mexico, to support our U.S. import and export operations. This role works closely with U.S.

-based customers, carriers, warehouses, and internal teams. Fluent English communication is required. Prior experience with U.S. shipments is strongly preferred.

Key Responsibilities    Coordinate import and export shipments, primarily supporting U.S.

-based operations
Communicate daily with U.S. customers, warehouses, truckers, and partners in English
Prepare, review, and manage shipping documents (B/L, commercial invoices, packing lists, arrival notices, etc.)
Track shipment status and proactively follow up on delays or exceptions
Coordinate with customs brokers and support customs clearance processes
Maintain accurate shipment records, reports, and system updates
Provide remote operational support to U.S. operations teams
Follow internal SOPs and compliance requirements

Required Qualifications   1–3 years of experience in import/export, logistics, freight forwarding, or supply chain operations
Fluent English (spoken and written) – required
Strong organizational skills and attention to detail
Ability to manage multiple shipments and priorities
Comfortable working with international teams and U.S. time zones
Proficient in Excel and standard office tools

Preferred Qualifications    Experience handling U.S. import/export shipments
Familiarity with U.S. logistics processes and terminology
Experience working with U.S. customers, 3PLs, or warehouses
Basic understanding of customs clearance processes
Work Environment    Based in GDL office, supporting U.S. operations remotely
Fast-paced logistics environment with cross-border coordination
Language Requirement    English:
Fluent (mandatory)
Spanish:
Native or fluent