Office Manager & Executive Assistant

About

The Role  Tuyo is a fast-growing startup operating between Miami and Madrid, and we're looking for someone who genuinely loves the chaos and excitement of building something from scratch. But more than anything, we're looking for someone who loves taking care of people. Someone who walks into the office and instantly makes it feel like home, who keeps the energy up, and who finds real satisfaction in making the people around them feel looked after.
This is a hands-on, varied role at the heart of the company, keeping the office running smoothly and supporting both founders day-to-day. No two days will look the same, and that's exactly the point.
This isn't a 9-to-5 corporate job. We're a young, tight-knit team that moves fast, works hard, and has a lot of fun doing it. If you're the kind of person who gets a kick out of solving problems, takes pride in making things run seamlessly, and wants to be part of building something real, we'd love to meet you.
What You'll Do  Running the office   Own the day-to-day running of the office so the team can focus. If something needs doing, you make it happen
Receive visitors, manage deliveries, post, and couriers
Keep the kitchen and common areas well-stocked; monitor the fridge, pantry, and supplies and reorder proactively
Oversee cleaning staff, ensuring the office is always tidy and well-maintained
Coordinate with technicians, maintenance providers, and building management for any repairs or incidents
Manage relationships with office suppliers and service providers
Support onboarding of new team members: desk setup, equipment, access, and a warm welcome
Spot what's needed before anyone has to ask, and take care of it
Supporting the Founders   Manage both founders' calendars and travel
Coordinate and book travel for the founders and wider team: flights, accommodation, transfers, and itineraries
Help organise team events, offsets, and logistics for group travel
Act as a point of contact for internal and external stakeholders
Take on ad-hoc projects and tasks as the company grows
What We’re Looking For   A natural host at heart: someone with a background in hospitality or a deep, genuine love of taking care of people. If that's you, the rest tends to take care of itself
You bring the energy to the room. The team looks forward to seeing you in the morning, and you make new people feel at home from day one
A natural culture carrier: you remember the small things, you notice when someone's having a rough day, and you take quiet pride in making the environment around you a little better
Proactive and resourceful: you spot what needs doing before anyone has to ask, and you just handle it
Comfortable with flexible hours in a fast-moving startup. Things come up, and you roll with it
A team player who thrives in an informal, non-corporate setting and genuinely enjoys being part of a young, tight-knit, ambitious crew
Strong organisational skills and attention to detail
English proficiency (written and spoken), full fluency is not required
Previous experience as a PA or executive assistant is a plus, but not essential
Discretion and professionalism when handling sensitive information
Nice to have   Experience in a startup or scale-up environment
Familiarity with tools like Google Workspace, Notion, or Slack
Compensation  Up to €40,000 / year depending on the profile
Location  This is a fully on-site role based at our Madrid office.

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