Office Manager

Office Manager Madrid

In Spain
- Madrid

Are you ready to be the driving force behind the smooth operation of our dynamic, growing office at Simon-Kucher Madrid? Our workplace is fast-paced, international, and full of ambition, where we work hard and enjoy our successes as a team. Your contribution is crucial in ensuring our consultants provide top-notch service to our clients, and fostering a positive and can-do attitude is essential.

If you enjoy a lively and collaborative work environment and want to make a meaningful impact, you're in the right place.

• Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
• Unlock the power of opportunity. Advance your career in a thriving company that creates positive impact. We invest in your professional development every step of the way.
• Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things.

• Answering and managing the main switchboard.
• Welcoming and assisting visitors and employees from other offices, as well as managing workspace and meeting room bookings.
• Managing incoming and outgoing mail, parcels, and courier services.
• Coordinating office suppliers (pantry, fruit, coffee, water, stationery, and maintenance).
• Maintaining the kitchen area, including restocking supplies, checking the coffee machine and dishwasher, and ensuring cleanliness and organization.
• Organizing and managing office supplies and stationery inventory as well as coordinating minor repairs and cleaning services.
• Booking, preparing, and resetting meeting rooms for client meetings, providing support with video conference connections
• Organizing in-office client meetings, including room reservations, catering, and logistics coordination.
• Managing the access control system and access cards, including requests, registration, and distribution.
• Managing users on the corporate taxi platform and on the workspace booking platform
• Administering the corporate mobile phone contract, including line activations and deactivations, tariff changes, and invoice monitoring.
• Managing printer users and resolving printer-related issues.
• Monitoring internet vouchers for guests (Madrid and Barcelona offices).
• Coordinating with the IT department on employee onboarding and offboarding, laptop replacements, software installations, and IT support requests, including repairs.
• Processing translation requests through the internal platform.
• Coordinating with the building management regarding issues in common areas, parking space management, emergency drills, and related matters.
• Coordinating occupational health and safety activities with the external provider and HR, including the annual employee medical examinations.
• Acting as the main point of contact in the office for day-to-day queries and operational issues.

• 3-5 years of experience in an Office Manager, Workplace Experience, or similar role.
• Bilingual in Spanish and fluent in English (C1 level), both written and spoken.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Strong verbal and written communication, along with effective interpersonal skills.
• Proficiency in financial tasks, including invoicing and expense control.
• Strong verbal and written communication, along with effective interpersonal skills.
• Strong sense of ownership and accountability.
• Excellent attention to detail.
• Proactive, resourceful, and solution-oriented mindset.
• Comfortable working with IT-related systems and acting as the liaison between employees and technical support teams.
• Proficiency in Microsoft Office 365 and the ability to quickly learn new systems and platforms.

Simon-Kucher is a global consultancy with more than 2,200 employees in 30+ countries. Our sole focus is on unlocking better growth that drives measurable…