Executive Assistant - Customer Organisation

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI’s operational blind spots into operational clarity. World’s leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes.

We believe there’s a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.

The Role:

We are seeking a highly professional and dynamic Executive Assistant who has previous experience supporting a C-level or SVP leader within a global organisation.

As Executive Assistant to the Global SVP of our Customer Organisation, you will work closely with the Customer and GTM Leadership team, Celonis Executives and other internal and external parties as the primary point of contact for all matters pertaining to the Global SVP. You are someone who thrives under pressure, loves working in a fast-paced environment, has a growth-mindset and is truly passionate about enabling Executives.

Not only will you join Celonis as a trusted partner to one of the most senior and broad-reaching leaders in the business, you will become a true business partner — bringing an exceptional opportunity for further career advancement with one of the most exciting technology companies in the world right now.

The work you’ll do:

Provide outstanding EA support, including detailed calendar management, expense report management, and complex domestic & international travel coordination

Maintain close relationships and contribute effectively within the Executive Assistant community

Manage the coordination of leadership meetings for the Customer Organisation while driving transparent, regular communication among the Leadership team

Manage, prioritise, and draft incoming/outgoing correspondence

Coordinate meetings, including attendee management, materials preparation, room set-up and issue resolution

Assist in creating and editing documents and presentations for internal and external audiences

Strategic alignment, coordination, management, and delivery of in-flight projects working with multiple teams across all areas of the business

Identify, propose, and implement solutions to enhance the Global SVP’s daily and ongoing operations

Travel with the Global SVP 2–3 times per year to support Quarterly Business Reviews (QBRs) across key global locations including New York, India, and Munich

The experience you need:

At least 5 years working as an Executive Assistant, including experience supporting at C-Suite or SVP level with a Global remit

Professional fluency (written and oral) in English. German is a plus.

Experience managing remote relationships across multiple stakeholder levels”

Experienced in the preparation of content for internal and external schedules and presentations

Ability to quickly understand complex information and context

Experience supporting both internal and external project management and delivery

Excellent organisation skills while seeking to improve processes at all times

Superb attention to detail with the ability to achieve thoroughness and accuracy

Comfortable providing structure within an entrepreneurial and dynamic environment

Working with discretion, maturity and consistency

Strong sense of initiative and ownership

Advanced Google Suite + Microsoft Office skills. Claude and other AI experience.

Strong interpersonal, collaborative, and communication skills

Flexibility to…