Operations scheduling

Who We Are

At JINGDONG Logistics (JD Logistics), part of , we are a leading technology-driven supply chain and logistics solutions provider under  Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach: JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, Joy Logistics and Joy Express, as we continue scaling ’s international logistics footprint.

Learn more about who we are and what we do:

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-pace, dynamic environment.

The Operations Scheduling specialist at , Inc. is responsible for optimizing and managing the daily operational schedules across various logistics and fulfillment centres to ensure efficient resource allocation and timely delivery of goods. This role plays a critical part in maintaining ’s high standards of operational excellence and customer satisfaction.

• Develop, implement, and maintain optimal scheduling plans for warehouse operations, including inbound, outbound, sorting, and last-mile delivery activities.
• Analyze operational data, forecasts, and capacity constraints to identify bottlenecks and propose solutions for improved efficiency.
• Collaborate closely with logistics managers, warehouse supervisors, and transportation teams to align scheduling with operational needs and business goals.
• Utilize scheduling software and tools to create, adjust, and monitor schedules in real-time, responding promptly to unforeseen changes or disruptions.
• Monitor key performance indicators (KPIs) related to scheduling, such as on-time performance, resource utilisation, and cost efficiency.
• Prepare regular reports on scheduling performance and communicate insights to relevant stakeholders.
• Identify opportunities for process improvement within the scheduling function and contribute to the development of new strategies and technologies.
• Ensure compliance with safety regulations and company policies in all scheduling decisions.

• Bachelor’s degree in Logistics, Supply Chain Management, Operations Research, Industrial Engineering, or a related field.
• Proven experience (3+ years) in operations scheduling, logistics planning, or supply chain management, preferably within a large-scale e-commerce or retail environment.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Proficiency in using scheduling software and advanced Excel (e.g., pivot tables, VLOOKUP,…