Quality and Compliance Executive

• Provide oversight of IAG Cargo's global operations across IAG operating companies regarding regulatory requirements and IAG Cargo standards
• Develop and deliver a quality assurance programme
• Support the business in identifying and addressing non-compliance
• Work across a worldwide network of insourced and outsourced operations
• Design, implement, and manage group safety, security, and operations standards aligned with regulatory requirements
• Manage group approvals and licenses, ensuring required approvals are in place and complied with
• Oversee network performance through a quality assurance programme
• Provide regional support and advice on aviation security, health and safety, and quality management
• Develop and manage audit and inspection plans for the IAG Cargo network
• Ensure compliance with EASA OPS, other regulations, operating-company policies, and IAG Cargo standards
• Recommend corrective actions for shortfalls and monitor completion
• Investigate safety and security incidents as required
• Produce reports on findings, observations, and recommendations
• Support development, implementation, and maintenance of global technical standards
• Support obtaining and maintaining regulatory approvals
• Produce trend analysis, metrics, analytics, and reporting across operations

• Highly analytical and financially literate
• Skilled and practiced negotiator
• Able to find solutions to complex problems while satisfying multiple projects on time
• Skilled at multiple stakeholder management
• Proactively and constructively challenges assumptions and approaches at all levels
• Confidence, resilience, energy to deliver results, and deadline focus
• Ability to make time-critical decisions effectively
• Strong contract and supplier management skills
• First-class communication skills
• Ability to develop and manage relationships at senior levels
• Experience with regulatory frameworks
• Experience in operations
• Experience with data analysis and presentation
• Experience with supplier management
• Higher education
• Quality Auditor qualification preferable
• NEBOSH or equivalent qualification preferable

Demonstrates expertise in regulatory compliance, quality assurance, and safety management within aviation operations, with a strong focus on data analysis and stakeholder engagement. Proven ability to develop and implement operational standards and audit plans while ensuring adherence to industry regulations.

• Regulatory Compliance
• Quality Assurance Programme Development
• Data Analysis and Presentation
• Contract and Supplier Management
• Stakeholder Management

• Regulatory Frameworks
• Quality Management
• Audit and Inspection Planning
• Trend Analysis
• Operational Standards Implementation

• Analytical Skills
• Negotiation Skills
• Problem-Solving
• Communication Skills
• Relationship Management

• Quality Auditor Qualification
• NEBOSH Qualification

• EASA OPS
• Aviation Security
• Health and Safety
• IAG Cargo Standards
• Global Operations