Software Engineer hybrid

Overview

Aircall is a unicorn AI‑powered customer communications platform used by 22,000+ companies worldwide. We combine voice, SMS, Whats App and AI into one seamless workspace, helping every customer‑facing team work smarter, not harder.

At Aircall we value customer obsession, continuous learning and delivering extraordinary outcomes. We practice open collaboration, ownership and smart, informed decisions made with speed and precision.

As a Software Engineer you will design, develop, deploy and operate business‑critical features that add customer value. Operational excellence, metrics, observability and best practices will be part of your day‑to‑day job. You will work on NodeJS and Typescript back‑end stacks, hosted on AWS, building resilient services integrated with voice and customers’ critical tools.

• Create, design, develop, test and monitor your code in production.
• Collaborate with product managers, designers and other engineers to offer pragmatic solutions to real‑world problems and implement them end to end.
• Design high quality, secure and scalable solutions and be accountable for their execution.
• Obtain a good understanding of the business to provide relevant solutions to users and clients.
• Stay up‑to‑date on new technologies and architectures, demonstrating good judgment in their potential applications.

• At least 2+ years of back‑end development experience using Type Script & NodeJS/Python/Ruby/Rails or other languages focused on security, scalability, availability and performance.
• Extensive experience with AWS in a production environment, preferably for high volume/high availability services.
• Experience with frontend applications is a big plus, preferably with React.
• Value code simplicity, quality, performance and maintainability.
• Can design pragmatic & simple architectures to solve problems at scale.
• Effective and proactive communication skills, collaborating with different profiles and roles.

• Typescript/Node.js, Python, REST API/Graph
  
  QL APIs, Ruby/Rails, React.
• AWS/Serverless or EKS, Postgre
  
  SQL, Dynamo
  
  DB, Open Search, Redis.

🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work‑life balance is important
📚 Fast‑learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolitan and multicultural mindset
💶 Competitive salary package & benefits

At Aircall we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We are committed to ensuring that everyone has equal opportunities to develop and thrive.

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