Sr FinOps Analyst - AR, Finance Operations

Sr Fin Ops Analyst - AR, Finance Operations

GAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon’s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self‑motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely payment.

• Understanding of Accounts Receivables process.
• Follow‑up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio.
• Maintain detailed post‑correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Monitor high‑risk accounts and ensure timely escalation of challenges to management.
• Continually look at ways to improve the customer experience.
• Assist in streamlining and improving the accounts receivable process by identifying areas of improvement.
• Meet the monthly productivity goals.

• Bachelor's degree in accounting and commerce (B. Com).

• 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience.
• Knowledge of Microsoft Excel at an advanced level, including pivot tables, macros, index/match, vlookup, VBA, data links, etc.
• Knowledge of Excel at an advanced level.

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Posted:
January 14, 2026 (Updated 1 day ago)

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