Senior Manager, Business Continuity & Crisis Management

Senior Manager, Business Continuity & Crisis Management

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!

The Senior Manager, BC&CM will implement and support the Business Continuity and Crisis Management strategy, framework and programs across Sandoz, ensuring full alignment with existing and upcoming regulatory requirements. Engaging with senior stakeholders across Sandoz, the Senior Manager BC&CM will embed a resilience‑first culture across the organization.

• Support the Head, Business Continuity and Crisis Manager in delivering the team’s mission, vision and goals
• Lead and implement the Crisis Management Framework by:
  • Acting as single point of contact for all assigned units (countries, STOs, global functions) building strong stakeholder relationships and promoting cross‑functional collaboration.
  • Leading crisis management planning, training, and simulations at country and global level, including whenever possible, face to face training and exercises.
  • Develop and maintain crisis management related documentation, protocols and presentations.
  • Embedding a resilience culture across the organization by raising awareness at every level of the organization and conducting engagement activities and campaigns to strengthen crisis preparedness.
  • Drive continuous improvement by integrating lessons learned from real events and exercises.
• Develop and maintain the Business Continuity Management System (BCMS) in accordance with ISO 22301 and internal standards. This includes:
  • Deliver the enterprise business continuity lifecycle, including business impact analysis, business continuity planning, exercising, and training.
  • Collaborate with cross‑functional teams to identify critical processes and ensure continuity strategies are in place.
  • Prepare the organization for future certifications (e.g., ISO 22301).
  • Monitor regulatory developments and industry trends while ensuring full compliance with current requirements and internal policies, ensuring full alignment with ISO 22301 / ISO 22361.
• Act as deputy Crisis Coordinator in support of the Global Crisis Coordinator during crises and incidents.
• Maintain and continuously improve protocols, plans, playbooks, tools, templates, methodologies, SharePoint sites, training materials, exercise libraries etc.
• Oversee, and manage where necessary, incident response protocols and support real‑time crisis coordination. Act as a key advisor during disruptions, ensuring timely decision‑making and recovery.
• Monitor and report on program effectiveness, including internal controls and audit readiness. Produce reports and dashboards for senior management.

• Bachelor/University degree or equivalent in Risk Management, Business Administration, or related field
• Risk Management / Business continuity certification is highly desirable.
• Minimum 6 years post qualification experience required: ideally gained within a healthcare / pharmaceutical environment.
• Experience in managing cross‑functional teams, work and projects.
• Strong communicator, with a high ability to engage and influence stakeholders at every level.
• Skilled at analysing data and translating findings into actionable insights.
• Resilient and adaptable, with the ability to manage multiple priorities in a fast‑paced environment.
• Demonstrate professional & culturally sensitive work ethics.
• Change agility and resilience.
• Experience working in Risk functions (e.g., internal audit) or understanding of internal / external audit process is desirable.

• Cross Cultural Experience.
• Geographic Scope.
• Project Management.
• Operations Management and Execution.

Conduct internal audits to assess compliance with policies, procedures, and regulatory requirements.

Perform risk assessments and implement strategies for managing market, operational, and compliance…