Inside Sales - Team Manager

Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.

The Vinted Group is made up of three business units that support this mission:

Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.

Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.

Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.

Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people. Our backers include Accel, EQT Growth, Insight Partners, Lightspeed Venture Partners, Sprints, and TPG.

The Inside Sales Team Manager will be responsible for managing and guiding a remote team of International Inside Sales Representatives and Sales Development Representatives. This leadership role focuses on supporting team members in achieving high performance, fostering their professional development, and driving the success of acquisition practices. You will play a critical role in ensuring alignment with organisational goals while maintaining a strong team culture.

• Lead, mentor, and develop a team of Inside Sales Representatives and Sales Development Representatives, promoting a culture of high performance and continuous improvement.
• Conduct regular one-on-one meetings and performance reviews to support professional growth and address any challenges.
• Identify and provide opportunities for skill development and career advancement within the team.
• Collaborate with senior management to define and implement acquisition strategies that align with organisational objectives.
• Ensure the team is equipped with the necessary resources and tools to succeed in acquiring 1,000’s of future Vinted Go locations.
• Facilitate cross-functional collaboration with internal teams to enhance acquisition velocity.
• Monitor team performance, utilising data and insights to provide actionable feedback and recommendations.
• Support team members in negotiating and closing contracts to maximise output through active call listening and implementation tactics to increase output and scalability.
• Foster strong relationships with key stakeholders at large enterprises, identifying opportunities to expand partnerships.
• Utilise data analysis to make informed decisions at scale, ensuring that strategic initiatives are supported by actionable insights and contribute to business growth.
• Stay informed about industry trends, competitive landscape, and market shifts to proactively guide the team and address client needs.

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• Proven experience in a leadership role (2 years minimum) within a high-performing sales environment.
• Experience in a fast-paced start-up environment is a plus.
• Strong strategic thinking, communication, and problem-solving skills.
• Demonstrated ability to manage and develop high-performing remote teams.
• Proficiency in CRM software and data analysis tools.
• A proactive and self-motivated leader with a commitment to fostering a positive and inclusive team culture.
• Languages:
  
  Fluent English is a must, with at least one other language - French, Spanish or Dutch.
• The opportunity to benefit from our share options programme
• 25 working days of holiday
• Ac…