General Manager - Hospitality

We are recruiting on behalf of a growing street food restaurant group based in Spain. With multiple sites across the country the business is focused on refining and perfecting its concept ahead of a broader franchise expansion. This is a rare opportunity for an operationally sharp, entrepreneurially minded leader to step into a high‑autonomy General Manager role. This role suits someone who thrives in a hands‑on, multi‑site environment and is energized by the challenge of building something, not just running it.

• Take full ownership of the P&L across all sites, driving revenue, managing cost lines, and delivering profitability targets
• Lead the annual budgeting process and provide regular performance reporting to senior leadership
• Identify and act on opportunities to optimise operational costs responsibly and sustainably

• Deliver and maintain consistent operational standards across all restaurant locations
• Ensure full compliance with food safety, quality, legal, and labour regulations
• Oversee and continuously improve processes across logistics, HR, and day‑to‑day operations

• Drive innovation in product development and customer experience, grounded in consumer insight and brand values
• Play a central role in refining and strengthening the restaurant concept ahead of future expansion
• Champion and protect the brand's identity and values across all sites

• Lead, develop, and inspire a senior leadership team with functions spanning operations, logistics, HR, finance, and product
• Build and sustain a high‑performance, engaged team culture
• Manage HR fundamentals across the broader restaurant teams—recruitment, absence management, disciplinaries, and grievances

• Create and maintain a compelling, brand‑aligned customer experience across all touchpoints—both in‑store and online
• Collaborate on marketing initiatives to drive footfall, customer loyalty, and brand awareness

• Work closely with senior leadership to ready the business for future growth and potential franchise development
• Deliver strategic projects on time and within budget, aligned to agreed business plans

• Proven experience in a General Manager, Head of Operations, or Operations Director role within a multi‑site fast casual dining, QSR, or restaurant group environment
• Demonstrated ability to manage and improve a P&L with full financial accountability
• Strong people leadership experience—a proven track record of managing, developing, and retaining a senior team
• Solid grounding in HR fundamentals sufficient to manage a team autonomously
• Experience in brand management, operational standards, and driving commercial growth
• Fluent in both Spanish and English (written and spoken—essential)
• Based in Madrid or able to commit fully to an on‑site, field‑based role in Madrid (no remote or hybrid working; no relocation assistance available)

• Experience scaling or growing a multi‑site restaurant or hospitality business, including exposure to franchise models
• An entrepreneurial background—whether through founding, building, or significantly transforming a hospitality concept
• Experience working within businesses undergoing concept development or pre‑expansion phases
• Familiarity with Asian cuisine concepts or international restaurant brands

Base Salary: €60,000 – €100,000 per annum, dependent on experience

Annual Leave: In accordance with Spanish statutory entitlements

Estamos buscando, en nombre de un consolidado grupo de restauración asiática en fase de crecimiento, un/a Director/a General para liderar una etapa estratégica clave del negocio. La empresa opera varios establecimientos en España y se encuentra en un momento de transformación: refinando sus bases operativas y su concepto antes de acometer una fase de expansión planificada.

Esta es una oportunidad de alto impacto para un/a líder operacional con visión emprendedora, que desee asumir un rol de amplia autonomía reportando directamente al/a la Fundador/a y CEO.

El/la candidato/a seleccionado/a liderará un equipo…