Operations Manager

Operations Manager Skip to main content

We use cookies and tracking technologies to offer you a better browsing experience, analyze site traffic, and improve the website.# Amerisource Bergen is now Cencora! Explore our careers.

Operations Manager page is loaded## Operations Manager Apply locations:
Madrid, Spaintime type:
Full time posted on:
Posted Todayjob requisition :
R2610833

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Apply today!#
** Job Details
**** Operations Manager| World Courier | Spain
** Join a global leader in specialized healthcare logistics

At World Courier, we help move life-changing therapies and critical healthcare products across the world with precision, care, and urgency. We are looking for an experienced and inspiring Operations Manager to lead operational excellence across our UK business while supporting our wider global network.

This is a high-impact leadership role for someone who thrives in a fast-paced, regulated environment and is passionate about delivering exceptional service to customers across Direct-to-Patient (DtP), Cell & Gene Therapy, commercial pharma, and clinical trials.

If you are a strategic operational leader with strong commercial awareness, excellent people leadership skills, and a drive to continuously improve performance, we would love to hear from you.
** What you’ll do
** As Operations Manager, you will play a key role in ensuring our operations run efficiently, compliantly, and in line with business objectives. You will work closely with the General Manager and wider leadership team to support operational delivery, budget management, team development, and customer satisfaction.
** Key responsibilities
*** Maintain a strong understanding of the current regulatory landscape across all service areas, including DtP, Cell & Gene Therapy, commercial pharma, and clinical pharma
* Partner with the General Manager and Administration Manager to develop the annual budget and manage direct and indirect costs in line with approved targets
* Lead, coach, and motivate Operations Controllers and wider associates to achieve business goals and high performance standards
* Review, refine, and evolve departmental responsibilities to meet the changing needs of customers and the global network
* Support the General Manager with operational and strategic priorities as required
* Represent World Courier externally with relevant trade groups, such as the Freight Transport Association
* Take ownership of local staffing, including recruitment and headcount management
* Support HR-related activities, including policy development and people processes
* Contribute to employee financial review processes and annual bonus distribution
* Travel regularly across UK and global locations as part of the role
* Support additional business priorities as required by the General Manager.
** What we’re looking for
** We are seeking a confident and capable operations leader who brings deep industry experience, commercial awareness, and a collaborative leadership style.
** Essential skills and experience
*** Minimum
** 10 years of industry experience**, including operational, client-facing, and commercial roles
* Proven ability to perform all aspects of an
** Operations Management
** role to a consistently high standard
* Experience taking ownership of projects and driving them through to completion
* Strong ability to provide relevant business and operational information when required
* Demonstrated success in resolving internal and external customer issues quickly and creatively
* Strong analytical and problem-solving skills
* Excellent communication skills in English and Spanish, both
** written and verbal
*** Ability to delegate effectively and provide clear direction
* A collaborative approach, with the ability to share knowledge and develop others
* Full driving licence
** Personal qualities that will…