Head of Desk; French Market

Who we are

Monex Europe is a specialist in commercial foreign exchange and international payments, part of the global Monex Group, a financial institution founded in 1985. We help corporates and institutions manage FX exposure, execute hedging strategies and move money across borders. In 2024 we facilitated $200 billion in FX turnover, managed $16.1 billion in assets and processed 1.7 million transactions for more than 73,000 clients worldwide.

We operate across the Americas, Asia and Europe, with offices in Mexico, Madrid, Amsterdam, London, the USA, Canada and Singapore. Spain is a growth market for us. In 2024 we established two dedicated Spanish entities — Monex Europa S.L. (payment institution) and Monex Europe Markets S.V., S.A.U. (investment firm) — consolidating our European operations and investing directly in the Madrid platform.

This role sits at the centre of that investment.

The Head of Desk owns one of the primary revenue-generating areas of the business. You are accountable for your desk hitting weekly, monthly and quarterly revenue targets — and for doing so in full alignment with our code of conduct and regulatory obligations. You lead a team, set the commercial rhythm, and act as the bridge between front-office execution and the wider Sales leadership agenda.

You will build capability, identify and develop talent for promotion, and set the tone for how Monex sells: clients' long-term interests first, fair outcomes, sustainable revenue.

This position reports directly to our Head of Sales and carries visibility across the business. You will lead a team of Executives and Associates in Madrid while working closely with Dealing, Compliance, Credit & Risk, Operations and Marketing — and you will gain exposure across our different offices, partnering with colleagues in London, Amsterdam and the wider Monex network as the desk grows.

Revenue & commercial ownership Own the daily, weekly and quarterly performance of the desk; set revenue targets and associated KPIs Monitor the effectiveness of sales strategies against performance and adapt where necessary Lead contract negotiations with clients, ensuring commerciality and margin discipline Feed insight from the desk back to Sales leadership on new products and initiatives that will grow revenue

Team leadership & development Manage, coach and develop a team of Account Managers, driving both sales capability and product and regulatory understanding Identify talent suitable for promotion based on demonstrated managerial and leadership skills Manage performance directly, including underperformance, and create clear progression paths through the business Meet weekly with the Head of Sales to assess performance against KPIs Ensure the desk hires people assessed as fit and proper for their roles

Sales process & enablement Implement an effective sales pipeline and lead-tracking process Embed sales best practice across the desk Ensure client databases (FXDB, Salesforce, pipeline trackers) are used effectively and turned into competitive advantage.

Conduct, risk & regulatory Balance revenue delivery with Monex's compliance framework, working under the direction of the Head of Sales Ensure adherence to remuneration policies and promote sound risk management in line with applicable regulatory requirements Ensure adherence to Compliance policies — Treating Customers Fairly, Pricing, Gifts & Entertainment, Complaints, Training & Competence Escalate complaints and conduct breaches promptly and support investigations as required Ensure all sales activity is logged and maintained per regulatory requirements (call recordings, FXDB logs, correspondence) Identify systems and controls weaknesses, flag…