Head of Technical Partner Management; South-Eastern Europe

Puesto: Head of Technical Partner Management (South-Eastern Europe)
TrendAI™ the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.
Head of Technical Partner Management — South-Eastern Europe

Location:

France, Belgium, Spain, Portugal, Italy, or Central and Eastern Europe

The Role  We're building something bold: a next-generation Technical Partner Management function that transforms how our European partners grow their businesses with cybersecurity services. As the Head of Technical Partner Management for South-Eastern Europe, you'll own the regional P&L impact of partner technical engagement — leading a team of Technical Partner Managers covering France, Belgium and Luxembourg, Spain and Portugal, Italy, and Central and Eastern Europe.
You're accountable for two outcomes:  partner success  — every partner across these regions has a dedicated, knowledgeable, and proactive technical liaison driving measurable adoption and retention — and  team excellence  — a high-performing, self-sufficient team that sustains growth without micromanagement.
You'll set the regional vision, define the operating model, coach your team to a standard of execution, and partner closely with the Head of North-Western Technical Partner Management to ensure a cohesive, Europe-wide approach. You'll work alongside Channel and Sales leadership to orchestrate technical partner engagement that drives measurable revenue growth for our partners and TrendAI.
What You'll Actually Do  Partner Success Strategy & Team Leadership   Own the South-Eastern partner engagement operating model end-to-end technical ownership, delivery quality, and business outcomes from onboarding through renewal
Drive team performance through structured development plans, performance management, and career growth conversations
Identify performance gaps and close them through targeted coaching, enablement, and structured feedback
Balance business-unit-focused partner allocation with cross-regional initiatives and specialist activities to maximize coverage and impact
Partner Relationship Leadership   Ensure every partner in the region has a designated Technical Partner Manager with clear accountability and engagement cadence
Track and act on partner engagement quality — satisfaction metrics, technical feedback, and engagement health — as core leadership indicators
Lead or co-lead executive engagements and strategic reviews with complex or high-value partners
Champion partner technical satisfaction and renewal readiness as measurable team outcomes
Partner with the Head of North-Western Technical Partner Management to align strategies, share best practices, and ensure Europe-wide consistency
Collaborate with Channel, Services, Solutions, and Product leadership to align technical partner engagement with broader business strategy and revenue targets
Represent the South-Eastern region in Technical Partner Management governance and strategic planning forums
Team Building & Capability Development   Own recruitment, onboarding, and integration of new Technical Partner
Managers as the team scales
Design team-specific training and development plans in collaboration with specialist teams
Drive team members to build relevant specialist capabilities aligned to partner portfolio needs
Establish peer-learning forums and cross-business-unit knowledge-sharing to compound team capability
Must-Have …