System administrator

If the only program that gives you trouble is the washing machine… your place is with us!

We are expanding our teams to take on a service center

We´ll get to the point; we'll tell you what's not on the web. If you want to know more about us go toGMV website.

You will take part in the activities of a Level 2 team operator in incident resolution. Your responsibilities will include the following functions:

• Telephone support for the Service Center (
  Spanish and English
  )
• Receiving and assigning tickets in the ticketing tool
• Receiving and assigning tickets in the monitoring tool
• Resolving / managing Level 1 and Level 2 incidents
• Communicating with client companies

Availability to work in one of the following shifts is essential:

• Afternoon and night shifts, with some rotations to morning shifts
• Weekend and public holiday shifts.

For this position, we are looking for operators who want a stable environment in which to grow, with knowledge and experience in:

• Office tools
• Ticketing tools
• Network communications

🕑
Hybrid working model and 8 weeks per year of teleworking outside your usual geographical area.

💻
Flexible start and finish times
, and intensive working hours Fridays and insummer.

🚀
Personalizedcareer plan development, training and language learning support.

🌍 National and international mobility
. Do you come from another country?

We can offer you a relocation package
.

💰
Competitive compensation with ongoing reviews
, flexible compensation anddiscount on brands.

💪Wellbeingprogram:
Health, dental and accident insurance; free fruit and coffee
,physical, mental and financial health training, and much more!

⚠️ In our recruitment processes youwill always have telephone and personal contact, face-to-face or online, withour talent acquisition team. In addition, bank transfers and bank cards willnever be requested. If you are contacted through any other process, please write to our team at

❤️We promote equal opportunities in recruitment, and we are committed to inclusion and diversity.

#LI-Hybrid

If you have any questions please do not hesitate to contact Sandra Bravo Crespo
, in charge of this vacancy.