Senior Field Service Engineer – Substation Automation Systems

Senior Field Service Engineer – Substation Automation Systems Skip to main content

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Hybrid locations:
Madrid, Madrid, Spaintime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
October 31, 2026 (30+ days left to apply) job requisition :
R0131734
*
* Location:

** Madrid, Madrid, Spain
** Job :
** R0131734
* * Date Posted:
**** Company Name:
** HITACHI ENERGY SPAIN, S.A.U.
** Profession (Job Category):
** Engineering & Science
*
* Job Schedule:

** Full time
** Remote:
** No
*
* Job Description:

**** The opportunity
** Join a global team at the forefront of the energy transition, helping customers maximize the performance, reliability, and lifecycle value of their critical power infrastructure.

As a
** Senior Service Engineer**, you will play a pivotal role in delivering advanced technical services across complex automation and control systems, ensuring safe, efficient, and resilient  this highly autonomous role, you will combine deep technical expertise with a strong customer focus, leading commissioning, troubleshooting, upgrades, and service activities that directly contribute to customer success.

Acting as a trusted advisor and technical reference, you will work closely with customers and cross-functional teams to solve complex challenges, drive continuous improvement, and support the digitalization and modernization of power networks worldwide.
** How you’ll make an impact*
* * Perform advanced commissioning, troubleshooting, maintenance, upgrades, and repairs on complex systems and equipment.
* Diagnose root causes of technical issues and implement effective corrective and preventive actions.
* Execute service activities in compliance with technical standards, quality requirements, Health and Safety procedures, contractual requirements, and regulatory standards.
* Act as the main technical interface and point of contact for customers during service execution and after-service follow-up, maintaining strong relationships and ensuring high levels of customer satisfaction.
* Support customer training, technical briefings, and on-site guidance when required, providing clear technical explanations, recommendations, and improvement proposals.
* Provide technical input for service quotations, upgrades, and retrofit opportunities.
* Coordinate with service coordinators, project managers, engineering, and supply chain teams to ensure efficient execution.
** Your background
*** 5–10 years of hands-on field service experience in industrial, electrical, automation, or power systems environments
* Proven experience with complex installations, commissioning, troubleshooting, and lifecycle service activities
* Background in customer-facing roles, working independently on-site and managing technical responsibility
* Strong knowledge of one or more of the following, depending on the business area:
Automation and control systems (PLC, DCS, SCADA), Protection and control systems, communication networks
* Knowledge of Substation Automation Systems such as MicroSCADA or similar will be beneficial.
* Ability to read and interpret electrical schematics and wiring diagrams, functional specifications and technical documentation
* Flexibility to travel nationally and work on sites when required. Travel is expected to be limited and will vary based on project and customer needs, typically ranging from 0% to 20%.
* Native-level Spanish and a minimum C1 level of English
** More about us
** We offer a holistic range of competitive benefits to support your financial, physical, and mental wellbeing, as well as your personal development. We want you to truly thrive with us – in work and out.

Depending on your experience and role level, benefits may include:
Annual Incentive Plan, Flexible Working, Meal Allowance, Life Insurance, Medical Check-up, Psychological Assistance,…