Senior Solutions Engineering Lead - EMEIA

• Lead the engineering design process for strategic Contract Logistics opportunities across EMEIA.
• Analyse customer operational data to develop innovative and commercially competitive logistics solutions.
• Design warehouse layouts, operational workflows, and material handling solutions.
• Produce conceptual layouts, process flow diagrams, warehouse profiles, labour models, and storage strategies.
• Develop resource models and operational costing to support pricing submissions.
• Prepare technical content for customer proposals, presentations, and solution documentation.
• Support commercial teams during customer presentations, workshops, and solution reviews.
• Ensure all proposed solutions align with customer requirements and Crane operational standards.

Request for Proposal (RFP) Support

• Analyse customer operational data to support solution development.
• Deliver engineered labour and resource requirements to support pricing models.
• Produce technical solution documentation for inclusion in written client proposals.
• Develop conceptual warehouse layouts using AutoCAD.
• Create material flow diagrams, inventory profiling, and order analytics.
• Prepare budgetary estimates for warehouse equipment and automation solutions.
• Support tender responses from initial qualification through contract award.

Operational Engineering & Continuous Improvement

• Evaluate operational performance across existing Contract Logistics sites.
• Identify opportunities to improve productivity, efficiency, quality, safety, and customer service.
• Develop engineered solutions to optimise warehouse layouts, storage capacity, inventory flow, and labour utilisation.
• Implement continuous improvement initiatives using Lean methodologies and operational best practice.
• Support network optimisation projects across EMEIA.
• Develop standard engineering methodologies and best practices.

Automation & Technology

• Evaluate automation opportunities within existing and new operations.
• Develop business cases, financial analysis, and return on investment (ROI) calculations for automation projects.
• Recommend appropriate warehouse technologies including:
• Sortation systems
• Automated Storage & Retrieval Systems (AS/RS)
• Automated Guided Vehicles (AGVs)
• Autonomous Mobile Robots (AMRs)
• Robotic Picking Solutions
• Warehouse Management Systems (WMS)
• Support procurement and vendor selection processes.
• Manage implementation of approved automation projects.

Project Management

• Lead engineering work streams for new customer implementations.
• Develop implementation plans, timelines, and project deliverables.
• Coordinate cross-functional project teams across multiple countries.
• Monitor project progress, risks, budgets, and deliverables.
• Ensure engineering projects are delivered on time and within budget.

Leadership

• Lead and develop the regional Solutions Engineering team.
• Allocate engineering resources across regional projects.
• Coach and mentor engineering professionals.
• Promote collaboration between Commercial, Operations, Procurement, Finance, and IT.
• Drive a culture of innovation, continuous improvement, and customer focus.

KEY RESPONSIBILITIES

• Lead engineering support for strategic Contract Logistics opportunities throughout EMEIA.
• Develop innovative warehouse and automation solutions.
• Support regional business development and customer retention.
• Deliver technically robust and commercially competitive engineering solutions.
• Improve operational efficiency through engineering excellence.
• Lead regional engineering projects and implementations.
• Develop engineering standards across the region.
• Build strong relationships with customers, suppliers, and internal stakeholders.
• Support operational excellence initiatives across Contract Logistics.

KNOWLEDGE, SKILLS & EXPERIENCE

• Bachelor's Degree in Engineering, Logistics, Supply Chain Management, Business or related discipline.
• Minimum 15 years' experience in industrial engineering, warehouse design, supply chain management, or Contract Logistics.
• Extensive experience within Third-Party Logistics (3PL), retail distribution, manufacturing, e-commerce or consumer goods.
• Demonstrated experience designing warehouse layouts and operational workflows.
• Strong experience developing engineered labour standards and labour models.
• Extensive experience using AutoCAD.
• Experience with Warehouse Management Systems (WMS).
• Strong understanding of warehouse automation technologies.
• Experience developing business cases, Total Cost of Ownership (TCO), and Return on Investment (ROI) analysis.
• Strong analytical and problem-solving skills.
• Excellent…