Head of New Business Development

Overview

At ING we are looking for a Head of New Business Development.

We are looking for a talented and inspiring Head of New Business Development to lead the Business Development Office in charge of accelerating the launch of new Business Initiatives that contribute to the Growth pillar of ING’s Together to Double strategy. The Head of New Business Development plays a pivotal role in shaping, validating, and preparing strategic initiatives for implementation. The role ensures initiatives are co-developed with relevant stakeholders, aligned with ING’s strategic direction, and prepared for delivery.

The Head of New Business Development drives cross‑functional collaboration, facilitates governance, and ensures strategic clarity across the initiative lifecycle.

• Lead a team of 3-5 business development professionals to develop strategic opportunities.
• Co‑lead (with the Tribe Sponsor) the end‑to‑end development of Business Initiatives from challenge framing, opportunity sizing, customer insight integration, financial modelling to delivery readiness.
• Ensure initiatives are co‑shaped from inception with Tribes, Risk, Finance, COO, People, Legal, Innovation, and the CEO Office.
• Drive strategic alignment required for One Road Map inclusion and organizational buy‑in.
• Prepare decision‑ready materials for Management Council and Progress & Iterate governance forums.
• Coordinate part‑time expert contributors (Finance, Research, PI Business Lead, etc.) to develop business cases and validate assumptions.
• Support early implementation phases to maintain alignment with the business case and initiative design intent.
• Monitor initiative risks, dependencies, and organizational readiness.

• Strong analytical mindset and structured problem‑solving skills.
• Excellent communication and influence across senior levels.
• Ability to thrive in ambiguity and shape initiatives from inception.
• Team‑oriented mindset aligned with ING’s Orange Code.
• Demonstrated leadership in cross‑functional, complex initiative development.
• Expertise in business case development, financial modelling, and customer insights.
• Strong facilitation, synthesis, and storytelling capabilities.

• Inspirational leadership, capable of motivating and developing diverse teams.
• Strategic vision and orientation to digital innovation.
• Excellent communication, collaboration, and change management skills.
• Ability to influence and advise at different organizational levels, including C‑suite.
• Focus on security, compliance, and customer protection.
• Global mindset and intercultural sensitivity.

• Minimum 15 years in strategy, business development, consulting, or product leadership.
• Experience in Retail and/or Business Banking. Digital business is highly valuable.
• Proven ability to manage diverse stakeholders and navigate complex organizations.

Bachelor’s degree required;
Master’s or MBA preferred.

Spanish and English proficiency.

Flexible remuneration, health insurance, life insurance, free company shuttle, banking benefits, pension plan, 360º care, and more.

En ING estamos buscando una persona para el puesto de Head of New Business Development.

Estamos buscando un Head of New Business Development con talento e inspirador/a para liderar la Business Development Office, encargada de acelerar el lanzamiento de nuevas Iniciativas de Negocio que contribuyan al pilar de Crecimiento de la estrategia Together to Double de ING. El/la Head of New Business Development desempeña un papel fundamental en la definición, validación y preparación de iniciativas estratégicas para su implementación.

El rol garantiza que las iniciativas se co‑desarrollen con las personas implicadas, estén alineadas con la dirección estratégica de ING y preparadas para su entrega.

El/la Head of New Business Development impulsa la colaboración transversal, facilita la gobernanza y asegura la claridad estratégica a lo largo del ciclo de vida de la iniciativa.

• Liderar un equipo de 3-5 profesionales de desarrollo de negocio para crear oportunidades…