Lead, Product Management

• Define and execute the global strategy and roadmap for institutional courseware
• Manage portfolio investments, prioritisation, localisation, innovation, and product lifecycle decisions
• Act as the senior product authority and provide strategic recommendations to the ELL Leadership Team
• Build understanding of learners, educators, institutions, ministries, and partners across priority markets
• Use customer insight, market trends, learning evidence, and performance data to drive product and investment decisions
• Support strategic customer and ministry engagements alongside Sales teams
• Translate strategy into value propositions, product roadmaps, and requirements
• Lead cross-functional teams to deliver learning solutions balancing customer value, learning effectiveness, quality, speed, and commercial outcomes
• Validate opportunities through customer research, pilots, and data-driven decision-making
• Drive the evolution from print-first products to digital, blended, and AI-enabled learning experiences
• Identify and scale responsible AI opportunities
• Ensure AI-enabled products meet standards for transparency, safety, privacy, accessibility, and intellectual property compliance
• Develop business cases, pricing strategies, and investment recommendations
• Partner with Sales, Finance, and Revenue Operations to achieve customer, learning, revenue, profitability, and ROI objectives
• Optimise, reposition, or retire underperforming products
• Establish and monitor learning, adoption, engagement, satisfaction, retention, revenue, and profitability metrics
• Lead and develop a global team of approximately 15 product professionals
• Foster excellence in product management, customer discovery, strategy, commercial thinking, and AI-enabled product development
• Build a culture of accountability, collaboration, innovation, and customer focus

• Relevant experience in product management, portfolio leadership, general management, or a related field
• Experience leading multiple teams or managing managers
• Proven success setting strategy and making investment choices across complex product, market, or customer portfolios
• Track record of turning customer insight into differentiated products and successful commercial outcomes
• Experience owning business cases and managing performance against revenue, profitability, customer, and return expectations
• Strong judgement in investment, prioritisation, pricing, packaging, and portfolio rationalisation
• Experience leading cross-functional product development in a global, matrixed organisation
• Experience building product teams and developing product leaders
• Education, publishing, courseware, EdTech, or learning-products experience strongly preferred
• Experience applying AI, data, or emerging technology to products preferred
• No specific degree is required; relevant experience and demonstrated outcomes are valued
• Strong commercial and strategic acumen
• Expertise in product strategy, portfolio management, customer discovery, roadmap development, and stakeholder engagement
• Data- and evidence-led decision-making using customer insight, learning science, analytics, and sound judgement
• Experience leading global teams and influencing senior stakeholders
• Practical understanding of AI and machine learning concepts, including prompt engineering and applying AI to products, workflows, and decision-making
• Hands-on model development expertise is not required

Demonstrates expertise in product management, portfolio leadership, and strategic decision-making, with a focus on AI-enabled learning solutions and customer-centric product development. Proven ability to lead cross-functional teams and drive commercial outcomes through data-driven insights and market understanding.

• Product Management
• Portfolio Leadership
• AI-Enabled Product Development
• Data-Driven Decision-Making
• Cross-Functional Team Leadership

• Product Strategy
• Portfolio Management
• Roadmap Development
• Customer Discovery
• Investment Decision-Making
• Pricing Strategy
• Performance Management
• Market Analysis
• AI Application
• Learning Science

• Strategic Acumen
• Judgement
• Collaboration
• Innovation
• Accountability

• Ed Tech
• Courseware
• Education
• Publishing
• Learning Products