Continuous Improvement Expert - RDT Workforce Enablement

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.

Join Roche, where every voice matters.

As a Senior Business Analyst – Continuous Improvement Expert
, you will manage end-to-end business analysis work streams focused on improving how Workforce Enablement operates and delivers value to its consumers.

You will partner with teams, consumers, process owners and SMEs to identify operational challenges, eliminate unnecessary effort, optimize processes and shift work to the right support level, enabling faster, more reliable and cost-effective outcomes. You will combine Business Analysis with Continuous Improvement, structured problem solving, process optimization and data-driven analysis to identify root causes, define improvement opportunities and support sustainable solutions.

You will use data to measure performance and impact, and contribute to Continuous Improvement frameworks, governance, reporting and best practices across Workforce Enablement.

You will act as a trusted advisor, facilitating workshops, aligning stakeholders and translating business challenges into practical solutions and measurable outcomes.

Workforce Enablement (WE) is the home for employee-facing products, services and experiences within RDT. We deliver digital tools, drive adoption and provide the support necessary to enable the entire workforce, wherever they are, every single day. The Continuous Improvement & Automation team is part of Workforce Insights & Oversight and is responsible for driving operational excellence and efficiency across Workforce Enablement through Continuous Improvement and Automation initiatives.

The role identifies opportunities to eliminate unnecessary effort, automate repetitive tasks, shift work to the right support level, and optimize processes for faster, more reliable, and cost-effective outcomes. It leads initiatives that improve service delivery across all support levels, applying data-driven methods to monitor performance, measure impact, and ensure continuous improvement.

• Scope / (Content Leadership):
  Independently manages end-to-end business analysis work streams without guidance, tackling problems with emerging ambiguity. Proficiently adapts a range of standard frameworks, mentors junior and intermediate BAs, and proactively shapes team ways of working and best practices.
• Accountability/Problem Solving:
  Leads the analysis of business problems, performs thorough domain research, and drives root cause analysis. Accountable for delivering comprehensive requirements, contributing significantly to solution selection, and proactively identifying needs-solution discrepancies to propose creative improvements
• Stakeholder Management:
  Identifies a diverse range of cross-functional stakeholders and builds reliance through deep business understanding to act as a trusted advisor. Facilitates workshops, resolves conflicts, and proactively shapes stakeholder perspectives to strategically manage expectations and align them with project goals
• Impact/Strategy:
  Delivers impact that extends to a specific product, initiative, or cluster, contributing to domain goals by ensuring solutions provide demonstrable business value. Translates requirements into strategic implementation plans, influences tactical decisions, and contributes to long-term solution roadmaps
• Complexity / (Product…