Becario hostelería

Calido Flex Living & Dazia Capital are looking for a GUEST SERVICES Intern!

Location:

North Madrid (Alcobendas / Valdebebas)
Mode:
On-site
Level:
Entry

Calido Flex Living   is redefining flexible, high-end temporary living in Madrid. With  4 new buildings (1,300 apartments)  and a goal of  2,500 units in Madrid   , and planned expansion across Spain, we’re growing fast. We’re part of   Dazia Capital   , a leading real estate investment and asset management firm in Spain, so opportunites to grow and develop are always available.

Why Calido?

· Be first!  Join the future of urban accomodation and be among the first professionals defining co-living in Spain.

· Collaborative culture   with no rigid hierarchies

• Strong values   : respect, innovation, entrepreneurship

• Real growth opportunities   and exciting projects

Your role
As GUEST SERVICES Intern, you’ll join the reception team, working closely with the building´s General Manager to generate unforgettable residencies for our guests.
Your mission
Be a source of knowledge and solutions for our customers, deliver an outstanding guest service experience, and maximize occupancy through strong customer service. DON´T WORRY, WE WILL GUIDE YOU EVERY STEP OF THE WAY WITH CONTINOUS TRAINING AND FEEDBACK!

You will learn to:

· Serve as the primary point of contact for guests, providing information and addressing inquiries regarding services and amenities.

· Navigate reservations systems and customer management systems such as MEWS.

· Understand the operational cycles of both short and long term residencies.

· Learn the art of auxillary income- how to generate additional sources of revenue.

· Maintain accurate records of reservations and activities and generate reports.

· Assist in planning and executing open houses, social events, and community outreach initiatives.

What are we looking for ️‍♀️

• Fluent   Spanish   & intermediary level   English

• Comitment to 3 months of internship (30 hours per week).

• Proactiveness, independence, positive energy and a drive to learn new things and be the best at what you do.

• Be mobile! While you will probably be based in one building, you may be asked to move between a few, an opportunity to learn and experience more!

• Permission to work in Spain.

• Strong communication and organizational skills

• Knowledge of the Madrid market is a plus but not a must

What we offer

• Chance to build a unique product in a brand new market in Spain, be the first generation of professionals with a uinique set of skills and knowledge.

• Dynamic work environment, working in small teams where everyone has a say.

• Learn from the entire team, not just the manager!

• Growth and development opportunities

• 500 euros per month for expenses.

This is where it all begins!

Contact   :
Mor Parnass whatssup   o