Spanish-Speaking Customer Experts Car - Greece

Puesto: Spanish-Speaking Customer Experts for a Car Company - Work In Greece
Mercier Consultancy MD is seeking talented Spanish‑Speaking Customer Experts to join our team supporting a reputable car company in Greece. In this role, you will provide exceptional customer service to Spanish-speaking clients, assisting them with inquiries related to automotive products, services, and after‑sales support.

Responsibilities

Provide professional and courteous customer support to Spanish-speaking customers via phone, email, and chat regarding car products, services, and maintenance

Assist customers with product information, service scheduling, troubleshooting, and issue resolution promptly and effectively

Maintain accurate records of customer interactions and case resolutions within the CRM system

Collaborate with sales, service, and technical teams to ensure high customer satisfaction

Stay informed about the latest car models, features, and company policies to provide precise assistance

Provide feedback to management to enhance customer service quality and processes

Requirements

Fluency in Spanish (spoken and written) is mandatory; proficiency in English is advantageous

Previous experience in customer service, ideally in the automotive industry

Excellent communication and interpersonal skills with a strong customer focus

Ability to manage multiple tasks and work efficiently in a fast-paced environment

Familiarity with CRM systems and digital customer support tools

Willingness to relocate and work in Greece

Passion for cars and strong problem-solving abilities

Benefits

Competitive Monthly Salary

Fully Paid Training

Fully Paid Relocation Package

Monthly Performance Bonus

Health Insurance

2 Extra Salaries Per Year

And Much More..

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