French-Speaking Customer Experts Tech Leader - Greece

Puesto: French-Speaking Customer Experts for a Tech Leader - Relocation package to Greece
Are you passionate about the latest technology and gadgets? Are you fluent in French? Work in Greece as a customer expert with a Top Tech Leader!

TP in Greece connects customers with the world’s top brands for more than 30 years. With a team of more than  12,000  people from  110+  nationalities, we proudly represent the leading global businesses
-such as Microsoft, Canon, Netflix, Paypal, and Asos, providing Customer Care, Sales & Technical Support services, as well as Content Moderation for social media.

We are really proud to see our collaboration with one of the  Big Five information technology companies  growing bigger and deeper. This is a great opportunity for you to join our  French customer experience team , to support customers from  French speaking countries , after following a complete training by certified instructors.

What you will do:

Communicate with customers via phone, chat & e-mail

Track and follow cases to ensure they closed in an efficient and timely manner

Maintain high customer satisfaction, representing a major brand

Assist customers to manage/secure their account & passwords

Set-up repairs for hardware-related issues

Escalate unresolved cases by contacting 2nd level support Interaction Experts

Maintain high customer satisfaction

What you will bring:

Fluency in  French

Advanced English knowledge

Familiarity with iOS and/or MacOS, or comparable technology, is preferred

Prior customer support experience would be an advantage

Strong troubleshooting skills

What we offer

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))

Competitive monthly salary + 2 extra salaries per year

Refer-A-Friend :
Bring your friends and receive great bonuses!

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth &  development opportunities

Special events  as well as  community & social responsibility initiatives

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas

Work for a  Great Place to Work-Certified Company  that fosters diversity, offering  equal opportunities  to all, regardless of gender, ethnicity, religion, culture or age

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

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