Junior Partner Representative; Weekends

Puesto: Junior Partner Representative (Weekends)
What you’ll do

Manage the onboarding of new partners, guiding them through the first steps

Give support to partners providing accurate, valid and complete information, solving questions and problems

Guide the partners through our internal platform

Assist partners in the billing process

Maintain close communications with the Sales Team

Translate new deals provided by the Sales Team into standardized information for operational purposes

Follow communication procedures, guidelines, and policies to deliver the best possible service to the partner

Who you are

You have 1-2 years of relevant experience in User Support, Customer Service, or high-level client services.

Comfortable in a fast-paced working environment

You have excellent interpersonal and communication skills (both oral and written)

You are able to handle delicate conversations with a calm, problem‑solving approach

Advanced English and Spanish level.

You are a go‑ahead type of person, organized and motivated.

Excellent eye for detail and accuracy

IMPORTANT
Days off will be fixed and on weekdays only. Public holidays will be scheduled in advance if needed.

Although our main offices are located in Madrid, we welcome candidates from anywhere in Spain.

Why you’ll love it here

Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance

40% discount on all Fever events and experiences

Work in a location in the heart of Madrid

Home‑office friendly

Health and dental insurance

Gympass membership

Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow.

Responsibility from day one and professional and personal growth

Great work environment with a young, international team of talented people to work with

Fever is committed to creating an inclusive and diverse workspace where everyone’s background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

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